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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5856 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers value the iPad Air's ease of use, light weight, and screen size. Positive feedback also highlights its excellent battery life and good performance. While some find the price high, a lack of expandable memory and a USB port are also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 5,856 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Usb port

    Rated 5 out of 5 stars

    Amazing graphics & so easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly to use for Facetime with family but am absolutely loving it for so many things! Photos are great quality & Iphoto is intuitive for editing. It's good for watching videos as well. Only drawbacks so far are not being able to plug in an USB port & the view of Gmail when you bring it up - doesn't show my categories & defaults to the last email I had read instead of the newest. I am using it more & more & am very glad I bought it!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great, lighter iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th iPad. I get a new one and the old one gets passed down to the next child in line for a newer one. They are getting lighter and more powerful and we all love them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Not an apple fan but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never liked apple products but the iPad air is a great tool. I needed a light, portable device that I could write reports on as well as access educational apps on for my students. The apple market had the biggest selection of educational apps and it is very easy to use Microsoft products. I don't really understand how to utilize apples ios system but overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of the original iPads. I loved it and used it all the time. However, it had gotten to the point that the iOS and many apps I used regularly could no longer be updated. I was reluctant to upgrade to the new iPad Air just because the old one had become obsolete! But I looked up the trade-in price for the old one (not bad, but not great considering how much the original had cost), but it was good enough to push me over the edge. I am so glad I did. The lighter weight is the biggest bonus. And all my apps are up-to-date!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great iPad Very fast and great display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of 3 other iPads I am very familiar with them. This iPad air is lighter in weight and takes better pictures then previous iPads. I would recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed, Weight

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPad but I love love love it! I've hardly gotten on my computer since Christmas! It's super light and fast and I haven't found anything I don't like about it. My husband has the iPad 4th generation and while not substantially larger you can really tell a difference when they are side by side. The air is also much lighter. Best Buy ran a great deal for Cyber weekend and got it on sale plus Best Buy rewards worth $50 to spend at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, great camera, love the storage!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new i-pad is so easy to use. Way easier than a personal computer. The camera take shap pictures and the storage capacity is huge for the many pictures and screenshots I take .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best iPad to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time Apple user and I had to update my older iPad. I toyed with getting the iPad Mini but chose the iPad Air for its light weight, screen resolution and because I'm use to the larger screen. My only problem with it is it's price. I never buy the ones with cellular connection and I feel that the wifi only versions are still a little to high priced. Overall if you are looking to up grade or get your first one, go with this iPad Air.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    so far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my iPad2 so I could have more storage space for pictures. It does seem faster, which is great. I haven't run into any issues, so I'd say this was a good upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went for the IPad Air although the IPad Air 2 was out already because for the same price I got a lot more storage. It's faster than the previous version it was a very good buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Usb port

    Rated 5 out of 5 stars

    So fast, I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is so fast. I actually find that I type fast using it than my Mac Pro. I will say that the one downfall is that there is no USB port, but tablets generally do not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Its an Apple product and I have never been disappointed with anything of theirs ever! I bought this for my Mother, who after so many years of being frustrated with her windows laptop and me having to fix all of the crashes sometimes remote on a regular basis, she finally has a way to stay in touch and surf carefree. No worries about viruses and a host of other problems. She loves it and she uses everyday without hassle. She is learning that simple can be best. Buy it, you wont regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size, Weight

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! This is my 3rd iPad in my household and 2nd iPad Air. I love the screen real estate! It's perfect,clear,sharp screen makes web surfing,picture viewing,video watching a pleasure. The battery life is great not to mention the overall weight is fairly light. So traveling with it isn't cumbersome. Yes,it's pricier than other tablets,but given the plethora of apps and content available it's a great purchase. I'm extremely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size, Weight

    Rated 5 out of 5 stars

    Never leaves my side.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally thought I would choose the iPad mini but after much thought decided on the iPad Air. The screen size was the deciding factor for me. Works great for my age 54 and the size of my big hands. At only one pound and very responsive the iPad Air never leaves my size. Battery live is great . A little pricey but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great purchase! worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not owned an ipad before, so I looked at reviews first. This was the best ipad for the money. It has plenty of storage, long battery life and great visibility.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    iPad love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is the best invention ever!!! So happy I bought my daughter one. She loves it! The size is good, it's not too heavy. I recommend this one for young children.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model seems to be a little faster than its predecessor...but not that much faster. Wish I could add memory rather than pay an extra hundred for sixteen more gb.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new ipad. I have had several older ones and this is the fastest and best so far! Love how thin and small it is but with same size of viewable screen as older ones!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    better camera, better resolution screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad 2 I had for 4 years was the best piece of equipment I have ever bought. The new air is lighter smaller with the same size screen. I love the retina display and the camera takes much nicer pictures. I only paid $395 for my old iPad 4 years ago and got $154 in trade for it.If it were any other brand it would be recyclable trash.Apple builds great stuff and it lasts and it has value even when it gets old. Sweet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love it - light, convenient and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited and researched ipads for a long time before I bought this one. It is light, convenient and easy to learn / use.

    I would recommend this to a friend
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