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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the iPad Air's ease of use, light weight, and screen size. Positive feedback also highlights its excellent battery life and good performance. While some find the price high, a lack of expandable memory and a USB port are also cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,039 reviews
  • Rated 5 out of 5 stars

    The 16gb version made me return it for this 32gb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally returned my 16gb iPad Air that I bought from Best Buy right before the 30 day mark. Basically, I got this 32gb model for a mere $50 more dollars! I've been a regular Android tablet user and I have to admit, there are a ton of things you CAN'T do with iOS that you can do with Android, mainly customization. But aside from that, Apple's ecosystem with tablet optimized apps look fabulous on the iPad Air. As for disk space, even if you're not downloading all your music and loading a ton of videos into your iPad Air, 16gb of disappears quickly. In fact, you only get to use 12gb of that available space. 32gb is the sweet spot for tablets so you can install a ton of apps and files without worrying or micro-managing which files to keep on the tablet. It's a pain when you have to worry about the disk space you have on your tablet, so 32gb is definitely worth it. NOTE: I only bought this 32gb version because Best Buy was having a $50 off special. It's tough to justify dropping $100 for an extra 16gb. So thank you Best Buy for easing the pain with the $50 discount!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Just as good a year later

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year after its release this tablet still holds its power. While an iPad Air 2 is more powerful with 50+% processing power and 2 GB RAM vs 1 GB for the price differential is well worth it. The wifi upgrade is hardly noticeable between the two and I could not tell the difference in weight. My wife's primary complaint about the 4th gen iPad was weight and this makes up for it in spades. The simplicity of this device is why I stick with Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Apple product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd Ipad, my first lasted 4 years and was a first gen Ipad. It still runs This one had more features is faster and no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My third iPad, and this one is awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this iPad a lot. I have had two iPads before, and this one seems to be the best. 32GB is just about the right amount of memory, and the processing speed is so fast. A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect entry ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom. She uses it for getting on the internet, playing games and watching a few videos. She is not s super user. It fits her needs perfectly. She uses it primarily when traveling in place of her laptop. She doesn't watch a lot of movies and isn't into taking pictures with it. So the memory was ample, the processor is fast, she didn't need wifi and there is nothing on it that requires a finger print security system. While it's "heavier" than the newer ipads, it is plenty light especially when compared to a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ipad for non-technical person

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ipad was easy to set up and begin using. I've had it for over a month now and have used it a lot. I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Oustanding tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. It is cheaper than the latest version, light weight, and has the right amount of memory for me at 32GB

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiance for Christmas and he loves it. He didn't think he would use it, now he can't be without it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Apple has come through with a sleeker iPad. I have a mi I, but like the size of the original product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This iPAD does everything!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my IPAD. Great for email, games, Internet, etc. I would recommend getting at least 32 GB.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third iPad and this one is more sleek and faster. Very satisfied with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tablet, period!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my wife. We really haven't had a chance to use it yet as she has a surgery scheduled next week. My personal experience with iPads has been wonderful. The iPad Air surpasses my old iPad and was definitely worth the money. Thank you Apple for bringing us such a wonderful tablet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPad Air, it's easy to use and nice and light to take on trips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommened!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very awesome! Once you learn how to use it it is so easy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Love Apple!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Apple's product. This is perfect. Neither too big nor too small. The weight is also acceptable. Much thinner than my previous tablet. I bought this during Black Friday when Bestbuy has a promotion. Great price, great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the great iPad in my life i own is the apple iPad air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been an Android fan but I bought this iPad for my boyfriend as a Christmas gift since he's an Apple fan. Turns out I use this thing more than him! I'm really impressed with the screen and the games I can play on it have much better graphics than I thought. If you can snag one on sale, it's quite worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Really good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first apple product, and it works great. It's light weight has great battery life with a beautiful picture. Would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Improvement against my iPad 1st Gen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from the original iPad 1st gen to the iPad Air. WOW !!!!! I have a 4-year-old Mac, a one-year old MacBook Air, iPhone 4 (still works great) and now a new iPad. Sure you pay a bit more for Apple. But I am totally accepting of the old adage, "you get what you pay for." Setting up this iPad Air was simply "stupid easy." I back / sync my stuff to iCloud and prior to sending my old iPad back for the $100 trade-in offer, I drilled down, wiped the old pad clean and sent it off. About a week later I had my gift certificate. No problem at all redeeming in the store for the new iPad. Upgraded to 32mb from the original 16mb. When you turn the new one on the first time it asks if this is a "new" iPad or if you want to restore from an old unit via cloud or other computer. I said iCloud and it did the rest. I did not have ONE glitch in the whole process. The retina display is stunning compared to the good display that was on the original units. It's "totally clear" and bright. It took the unit about 20-25 minutes to set itself up, sync my apps from the cloud then asked to be connected to the Mac to finish updating some tunes I had purchased but not yet shared. I'm very happy with my 32mb Gray iPad air. If it gives me the service the original did, I'll be a totally happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what the kids wanted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that hasn't been said before? It's Apple, known for making high quality products. We bought two of them for our son and daughter (16 & 17 years old). They love it and use it for school, communicating with their friends, movies, projects, everything!

    I would recommend this to a friend
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