Customer Ratings & Reviews

Good condition and works perfectly well, great for the value.

excellent good i recomment thais i like it. good deal

Great item I was satisfied with it definitely recommend

Great produce, good quality and good price. Great price for the produce received.

Front camera is scratched up and blurry even though it was marked as in excellent condition

Never buy refurbished phone! When I receive it looked great outside, but when I started to set it up, the touch screen was not responding (difficult to switch numbers to letters0, and it was making strange sound. I immediately initiated returned process and shipped it back the very next morning by FedEx. The seller received this IPhone on October 20, 2025, but hasn't issued refund as of today, October 27, 2025, in contradictory to written promise to do it in 2 to 5 business days. The bottom line, buy Apple products only new and directly from Apple.

Device came severely tattered. Which i figured would be the case for “refurbished device. But it would stay powered on longer than 1-2 mins

Not yet delivered my iPhone. My order number BBY03-807080728044. Not delivered as per my order shipping address

The product came slightly damaged and was hard to set up due to how the previous owner left it.

I purchased a iPhone 14 refurbished on Best Buy. Website. I walked in to Best Buy to add it to my members. Insurance coverage. I was very disappointed to find out. It's a third party, so you're not purchasing it from best. Please be aware

I had to return it. It had a defect. It kept turning off, took it into an AT&T store and they said it was defected. Never had that happen to me buying a refurbished phone from Best Buy first time.

De device is in bad condition, physical and internal, it is not charging and a lot of time the device restarts without order