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Customer Ratings & Reviews

Model:
MTPJ3LL/A
SKU:
10397709
Your price for this item is $799.99

Customer reviews

Rating 4.8 out of 5 stars with 1109 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,109 reviews
  • Rated 5 out of 5 stars

    Super recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy there so nice people I recommend for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect conditions, I’m happy to be a Best Buy member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter lover her Iphone 15 she loves all the features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay but poor touch screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but quality of screen is poor, touch is not sensitive in some places

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband for Christmas and he loves his new iPhone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hours on the phone & online chat. Spoke to multiple customer service reps regarding order just to be fed false information and incorrect timeline. Had to reach out to headquarters (Minn.) in order to get the order that was placed on Black Friday a month after the fact. Worst Customer service reps in the retail business. Phone is what is expected of iPhone. Would just recommend buying from Apple or Service provider (Verizon, etc) over Best Buy based on experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the best service and was the best purchase ever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in its category.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy the iPhone 16 but because it was used it would not cover my warranty ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok! USB C..that's it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, save up and get an iPhone 13 or 14. They're basically the same except for the USB-C, the Dynamic Island! Yea ok! Battery life's identical too, so you won't notice a difference in daily use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone arrived in perfect condition, and the setup process was very straightforward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone except for the factor that the battery started draining quick afuera a few months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase a little expensive but my son was happy and I got a little discount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This phone does everything I need to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the SE felt by having a physical button, however, I know that I need to upgrade and this phone does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product but weirdly slow compared to other iterations of the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience – Wrong Phone, No Resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an iPhone 15 but was sent an iPhone 14 instead. After weeks of calls, returns, and even buying another phone because I was leaving the country, Best Buy still hasn’t resolved the issue. The wrong phone I returned was sent back to me with a note saying I returned the wrong product—when it was the one they shipped me in error. Customer service has been confusing, unhelpful, and left me with extra charges and wasted time. Extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and service from Best Buy. When iPhone is on sale, must buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and service from Best Buy. When iPhone is on sale, must buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Siri won’t speak loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok my 13 was better can’t seem to get Siri to speek louder

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 15

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but since there is a new 15 pro max it will be difficult to get these once

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. It’s debatable so get a case for your phone.

    I would recommend this to a friend