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Customer Ratings & Reviews

Model:
MTPJ3LL/A
SKU:
10397709
Your price for this item is $799.99

Customer reviews

Rating 4.8 out of 5 stars with 1109 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,109 reviews
  • Rated 1 out of 5 stars

    Best Buy IPhone Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to activate and transfer data at local Verizon store.Employees attempted this task but were not successful.They never ran into this problem.Returned phone to Best Buy and was refunded less a restocking fee for a defective device.Purchased a new phone from Verizon store with no problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a iphone from thd troy michigan location i take it home and there is no iphone inside only 2 weights with black tape in it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Restocking Fee Unacceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, did not function properly. Speaker didn’t work. Then I exchanged it and same issue. I was told they’re “new” so I just decided to get a refund. They still charged me a restocking fee. Unbelievable. This definitely changed my view on Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective & Returned

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had iPhones starting in 2011 and have had no problems. This one was defective and I could not rely on it working. It was returned and my iPhone 8 reactivated. I later got a 15 from Verizon that has had no problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone 15

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone it just got stolen and now I really don’t want to pay it back

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PRECAUTION IT GETS REALLY HOT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets too hot and hangs.everytime i drive in my tesla the wireless charging just makes it hard to hold this iphone.it feels like its gonna burst any moment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Untrained

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people were going to charge me $100 to copy my phone data one number two they asked me to upload it to iCloud not knowing the phone has an automatic feature to back up to another phone. I did not buy the phone and I’m not gonna buy anything else from Best Buy either. Apparently, it’s gone downhill.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iphone 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst device or item its hanging from first i dont know whats wrong with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my point of view I think it was a waste of money, the phone is too slow to be the 15th, my previous phone was the iPhone 11 and I still have it and it's better faster

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst store ever!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company is straight garbage. Sales associates telk you one thing to sell a product but when there is an issue they blame it on the customer! Will never shop at best buy ever in my life!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get item . It said delivered but I didn’t receive it . I asked if someone had mistake taken it up but no reply.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get from apple or else where

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having complications with the camera and screen sensitivity.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on black Friday a month ago and the battery life on it was terrible I tried to return the phone and get a refund and even tried to exchange the phone and I got denied, never buy on black Friday all the electronics they sell are refurbished and or don't work. DONT BUY if on discount its better paying the extra hundred or two at your carrier.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales team is not transparent and misleading information is given at the time of purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor camera resolution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality the camera resolution is poor. I wasn’t expecting iPhone 15 to have poor quality camera.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s24 fe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is working great,the battery last long and the camera takes greats pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone purchase of my life!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device. Very quick and easy to use! Straight out of the box and opening was very easy. FYI for those transferring data: ensure you are on a stable network as if it cuts out it may disrupt the transfer process. You may have to restart from the beginning of setting up the phone. Besides that it was such a cake-walk to set up. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase came quickly and was perfect for my teenage son!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 15

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for 639$ I’m pretty satisfied with IPhone 15 Cameras are good not at night time though The only drawback for me is battery life could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it! It works great and it is very a very nice color.

    I would recommend this to a friend