Customer Ratings & Reviews

Great phone! Very fast with amazing picture quality.

This Best Buy has the best customer service I’ve seen in years! There always ready to help with any questions and concerns. I’d highly recommend using the Best Buy credit card as well, it has really great financial benefits and has little if any interest with APR. Definitely going back for more great deals!

Kaleb & Troy at the California, MD Best Buy were very helpful and patient with me. I had to make an impulsive cell phone purchase. My world was falling apart due to breaking my IPhone 11. Both gentlemen assisted me with putting my life back together. Thanks gentlemen.

The attention was really good, the phone is perfect still working since i got it to now

this phone seems amazing. The quality & serice just to be able to get this phone up. a great big thank you to best buy employees. I work hard . The work hard to explain the process .

Ready when said it would be. They took care of everything and explained everything. One of the best!

Phone is good. Works well. The iphome 15 pro max was the white titanium which is perfect color

I am enjoying my purchase and appreciate the staff at Best Buy that got my phone up and running.

The camera zoom on this handheld machine is absolutely Knarley.

Works amazing I love it, the front camera quality was a little odd at first but I think I got used to it.

Good product, build quality is solid and purchasing with best buy protection plan is a piece of cake and peace of mind.

It’s a good deal and I can’t complain as I am very happy with the product

Fantastic phone! Definitely love all of the capabilities it has to offer!

Super nice associate! Went fast and easy. Great Phone!!

Awesome customer service, very knowledgeable, it was great dealing with Best Buy

Good product and even better customer service. Definitely recommend.

Fell in love with this phone the moment I started texting.

Love my new phone and James at Best Buy was fabulous

Great product and received it early. Customer service was good.

I was very suprised by the performance and ease of use of the iPhone 15 Pro Max. Iade the switch from Android in hopes to get a phone that was less finicky, and easier to use. This phone has shocked me. The dual e-sim function works flawlessly. Most of the apps I use on a daily basis work better on IOS than they did in Android. iMessage and Facetime are really useful to have and fun to use. The camera has made me want to start taking more pictures and videos. Every usb-c device I’ve wanted to plug in has also worked which is a huge plus. I havent had the phone long enough to comment on long term durability, but it has held up well in my day to day use after over a month. The battery life is decent. Most days I do not need to charge the phone until I am going to sleep. For those thinking about switching from Android to iPhone I will say that there is definitely a learning curve, but it doesn’t take long to get used to IOS. If your looking to simplify your user experience while having all the necessary features you need in a phone, I would highly recommend this phone.