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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 144 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the iPhone 16 Pro 256GB, highlighting its superb camera quality and amazing battery life. Many users appreciate the overall performance and find the larger screen size to be a plus. The processor speed and design are also well-received, with some noting the phone's ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 144 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone, no complaints.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, stepping up from the 13 pro. Needed the extra pixels for my work photos. Defiantly get the spots my 13pro couldn’t get before. Shall see what happens with all this AI stuff. Need to be able to turn it fully off once it’s ready. But outside of that. Volume is louder and screen so much more brighter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints again about the latest iPhone. I’ve had it for a year and I can see the improved battery life, camera quality and I LOVE the new camera/siri AI button along with the dynamic island at the top of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 16

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my phone, not that I would’ve been disappointed because this is my fourth iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, my new iPhone is great! And getting it set-up with Best Buy support made the set-up process so quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 16 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone it’s not a lot of new features to learn on it. It’s more so like my old iPhone 13 but faster, better camera

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Better than ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best IPhone ever. Kept it the same size as the 13 which is great. Only downfall is the old chargers don't fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & very happy with my purchase. I will recommend everyone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The camera is excellent and it is just the right size. It still fits in my back pocket and my purse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lighting Fasr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an IPhone 13 Pro that was having volume issues, the improvement in speed made it worth the trade up plus i can now hear on the phone. Battery life can be a slight issue, but its minor.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy this phone as a bday present for my wife. She has enjoyed every second of using it and had no complaints. The camera quality is superb and the phone is so light and highly portable. Would recommend this phone for everyday users.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone and Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have iPhone 16. Love display quality, camera and AI features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, Android is better IMHO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is probably fine, and the camera takes very nice pictures. My main issue is that I switched from an Android phone, and I feel that I phones just don't match up to the ease of use of the Android phones. Even little things like the keyboard layout, getting back to the home screen, closing all apps, and seeing notifications are just much more difficult than on an Android phone. So, if you really like IPhones, this seems like a good phone, but you should probably try an Android phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good phone with a lot of great features. I haven’t really used it at its full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving the new Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new phone! significant improvement over my old phone and Best Buy Tech made the change super easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    IPHONE 16

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed a new phone upgraded to this worked out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is still great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero regrets. iPhone is the ONLY phone I use for my personal line. I use Android for work and it’s fine…no complaints. But iPhone is simply my preferred device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with the help of geek squad setting me up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing. Much better the the standard iPhone series. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , nice looking , and convenient apps, easy to move through system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good, I upgraded from my 12 mini and it has significant improvements.

    I would recommend this to a friend
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