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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 133 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 16 Pro 256GB - Apple Intelligence, particularly regarding its camera quality and battery life. Many users appreciate the overall performance and find the larger screen size to be a positive aspect. The design, processor speed, and ease of use are also well-received features of this new iPhone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 133 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone and Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have iPhone 16. Love display quality, camera and AI features.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Better than ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best IPhone ever. Kept it the same size as the 13 which is great. Only downfall is the old chargers don't fit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 16 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone it’s not a lot of new features to learn on it. It’s more so like my old iPhone 13 but faster, better camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The camera is excellent and it is just the right size. It still fits in my back pocket and my purse!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good phone with a lot of great features. I haven’t really used it at its full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone, no complaints.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, stepping up from the 13 pro. Needed the extra pixels for my work photos. Defiantly get the spots my 13pro couldn’t get before. Shall see what happens with all this AI stuff. Need to be able to turn it fully off once it’s ready. But outside of that. Volume is louder and screen so much more brighter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with the help of geek squad setting me up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    IPHONE 16

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed a new phone upgraded to this worked out great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, Android is better IMHO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is probably fine, and the camera takes very nice pictures. My main issue is that I switched from an Android phone, and I feel that I phones just don't match up to the ease of use of the Android phones. Even little things like the keyboard layout, getting back to the home screen, closing all apps, and seeing notifications are just much more difficult than on an Android phone. So, if you really like IPhones, this seems like a good phone, but you should probably try an Android phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving the new Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new phone! significant improvement over my old phone and Best Buy Tech made the change super easy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing. Much better the the standard iPhone series. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy this phone as a bday present for my wife. She has enjoyed every second of using it and had no complaints. The camera quality is superb and the phone is so light and highly portable. Would recommend this phone for everyday users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lighting Fasr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an IPhone 13 Pro that was having volume issues, the improvement in speed made it worth the trade up plus i can now hear on the phone. Battery life can be a slight issue, but its minor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good, I upgraded from my 12 mini and it has significant improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro to iPhone 16 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade! Camera is a big improvement. USB-c charging is better as my other Apple products use that already

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great in hand, wonderful display, easy interface, overall good phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone better camera, like all apple devices good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a new iphone. Works great and love it. Had traded in an older phone and the process was super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an IPhone 13. What a huge difference. Love the camera features. Takes great videos and pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone is great. but go through your carrier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. But I will NEVER buy my phone through best buy again. I am almost 2 months later and still haven't been able to return the trade in

    I would recommend this to a friend
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