Customer Ratings & Reviews

I picked this phone up for the wife, and after giving it a good test run, so far Apple's done it again, they've cranked out another killer device, but it definitely comes with a price tag to match, but if you're someone who's all about top notch tech, sleek design, and cutting edge features, this phone is worth serious consideration. Honestly the desert titanium finish is gorgeous, and that titanium build makes it feel surprisingly light, considering its size, it's definitely a premium look. She's loving that big, beautiful OLED screen, it's brighter and crisper than ever, making binge watching your favorite shows a real treat. Also that new matte finish on the back is a godsend for anyone who hates fingerprint smudges, we've heard a few people have mentioned it feels a bit heavier than they expected, and it's definitely a handful for those with smaller mitts. Performance wise, the A18 Bionic chip is monster, apps launch instantly, multitasking is a breeze, and it handles games without breaking a sweat, the phone stays surprisingly cool even during long video editing sessions. While the day to day speed might not feel drastically different from the last iPhone, it's undeniably snappy. Now, the camera system is where things get really exciting, especially for my wife, that triple lens setup with the 48MP main sensor is a pretty good for a phone, specially since she takes a lot of pictures and videos, the 5x optical zoom is sharp, and the improvements to night mode are noticeable, and having a dedicated camera button just feels more natural, content creators will love the ProRAW and 8K video recording capabilities (we don't use those but it never hurts to have them), honestly I think the camera bump is a tad bulky, and the image processing improvements aren't a giant leap from her iPhone 15 Pro Max, but overall, it's a pretty good camera system. On the battery front, Apple has finally upped their game, this thing easily lasts a full day of heavy use, also fast charging is quicker than before thanks to the USB C integration, which is a welcome improvement, heavy gaming can drain it faster, but it's a significant improvement. iOS 18 and Apple Intelligence bring some cool new AI driven features to the table, the personalized Siri experience is pretty slick, and live voicemail transcription is a pretty handy, also the customizable widgets and app placement are a nice touch, too. There have been a few minor software glitches but nothing major, so far Apple Intelligence is exclusive to the Pro models, which might leave some folks feeling a bit left out (just keep that in mind). Connectivity is solid with Wi-Fi 7 and improved 5G, and it also has dual eSIM support, so no major complaints in this area. As for storage, 512GB is more than enough for us, and it's blazing fast. But yeah, the price is steep, you're definitely paying a premium here, and there's no expandable storage, so choose wisely.

I really have enjoyed upgrading to this phone. The camera is wonderful and the battery life is excellent. The only problem I have was when I initially was trying to set it up, there was difficulty synching to my I watch. It took me a couple of days to get it synced correctly, but seems to be working well now.

I am an Apple user through and through. I don’t upgrade to every new iPhone that comes out, usually every 2 years, the Apple iPhone 16 Pro Max however has been phenomenal. The convenience of the camera button makes taking photos to a whole new level especially selfies when tapping the screen doesn’t seem to be an easy task with arms extended. All The new features and intelligence are amazing!

I’m enjoying the size and updated features on my new iPhone. It holds its charge all day, and I love the added capability of it being a satellite phone in emergencies when there’s no cell service.

Too many good things to report about this flagship iPhone that can be there for you. I’m able to have phone calls, emails, texts, video calls (FaceTime), VOip calls, access music, control music systems, home security systems, video surveillance cameras, garage door openers, access video content and much more…my fav is attaching the Fjorden Grip that turns the iPhone into a Leica camera with Leica lenses (computational photography) and you can see this accessory in the photo…

Great service and excellent cell phone, excellent opportunity

By far the best phone I have ever had. Camera is phenomenal and everything is flawless, highly recommended !!

Excellent very nice company in the United States number one is the Best Buy. Love you bye

So this is an amazing phone. I am happy that I ordered it from Best Buy as I was able to get it on release day because I pre ordered.

The iPhone 16 Pro Max is a masterpiece of innovation. Its stunning display, unparalleled camera system, and powerful A18 chip redefine smartphone performance. The improved battery life and premium design make it a must-have for those seeking the best. Truly a flagship device in every sense!

The iPhone has been working great coming from an iPhone 13 Pro Max... the 16 has a better battery life, faster chip and a better camera plus Apples AI working great and very fast plus I got 1,000 back from my 13 Pro Max on black friday so it was a no brainer.

Another excellent phone. My wife and I wanted to upgrade for the better cameras from our 13pro’s. Could care less about the AI Apple is trying to pawn off on us. Went thru and turned it all off. Battery life is good, a lot of new features. If you’ve got an older phone. Definitely worth the upgrade.

I love my I phone 16 Pro max 512 GB the camera options sold me, but it has so many other great features for securing your information and organizing your day to day business.

New year new phone best battery life so far with all the iPhones. I’ve owned. The camera is great this year and I can’t wait for the AI functions to update A+ Apple

Upgraded from the iphone 13 pro max better camera and battery worth it dont really use the camera button as much

I love the new iPhone pro max. The camera features are awesome as is the battery life.

I purchased this as an upgrade from my prior phone after reading the new features and tech. Overall, this is a very good phone with excellent camera lenses, settings, assignable buttons, screen, and general features. Has been easy to setup and use while being versatile and unobtrusive. Satellite feature works (hurricane necessity). Another great Apple product with significant improvements from the last few generations.

I wasn’t that interested at first, not a ton of big changes between this and the iPhone 15 Pro Max, but went ahead and upgraded. So far I’ve been very happy with it though, and the battery life has really been a big surprise as it’s much better than the 15 Pro Max was. Once the Apple Intelligence features become available, i’m sure it will be even better!

The iPhone 16 Pro Max is quite good. The display is clear, performance is smooth, and the camera takes nice photos. Battery life is solid, and it has a premium feel. A good phone overall. Personally, I found transferring from my old Samsung surprisingly easy. Using the "Move to iOS" app, most of my data transferred seamlessly, though I did have to re-download a few apps. It was a smoother transition than I anticipated.

I bought this from Best Buy because they offered the same deal that Verizon offered except when I tried to get the phone from Verizon they said the deal was not available (even though the ads were still running). Added bonus was that Best Buy gives you points and I was able to do everything on the web site.