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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 858 reviews

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  • Battery Life

    Rating 4.1 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone® 5s 16GB's camera quality and ease of use, frequently praising its size and battery life as well. Many appreciate the phone's lightweight design and performance improvements. However, some customers express concerns about the cost and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 858 reviews
  • Rated 5 out of 5 stars

    Lost my most recent contact information.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the unit. Lost my recent contact information in the switchover. Can't figure out why or how far back it got deleted. That's a pain. Cloud?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this even more than my iPhone 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 5s. It is slightly bigger than the 4s but is still a good size for my small hands. I like the thumb print lock. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. It was very easy to use. I love the bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Another great Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this new Iphone has a nice weight reduction and a sleek new look. Great camera but sound quality on the other end is weak.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is my first time with an iphone. I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iphone, I was previously using a blackberry. I love the ease and convenience of having anything I need at my fingertips: phone, texts, email, local weather, stock market, google. It is so easy to learn how to use the phone and the sales agent at best buy was so knowledgable about phones. It was a good experience overall shopping for this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeds my expectations. I can honestly say that many improvements have been made since the 5s. Not a waste of money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use phone. Apps are easy to get. Love to use FaceTime with family and friends. Takes great pictures. And I love taking my songs everywhere with me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iphones are great. the process to purchase in-store was a little slower than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone because it is easy to use. Lightweight too.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a much bigger screen, and faster processor. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    much better than the Samsung Galaxy 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I phone 5 is a great phone. The only criticism is that the $80. case by otter box did not allow me to properly use the functions so I had to take it off, leaving my phone vulnerable. I have since purchased another case but the phone itself is so fragile it makes me nervous. So much better than the Samsung galaxy 3 that I had in terms of use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love apple products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was debating between the Galaxy S4 and the 5s...after deciding on the 5s I know I made the right choice. Have had no issues with the phone while I know a few of my friends have had problems with their S4. Love apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the iPhone and will never change platforms!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the iPhone 4 and love the capabilities of this phone. It looks great and performs great as well. I feel I do not have any issues with the iPhone as my friends have plenty on the android phones. I love apple and their innovative ways to succeed and continue to grow in the technological field. I will never change platforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine a better product on the market. I love the voice activation feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very pleased. Good picture quality and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    all most thinks for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone replaced my old one after seeing the videos on this one and the way things seem to work together I thought I would try it my daughters keep telling me about the same phone they have so I tried it and I am 100% happy with the phone and the choice to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not much of a move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an iPhone fan and will continue to stick with the brand. This is my Fourth iPhone and I am sure I will not stop there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have adjusted quite quickly to using an iPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have a phone that well matches up with my iPad and iPod...the new iPhone 5S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is light weight and has so many features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent product, High price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased to replace android phone that quit working due to mandatory Verizon software update. Unable to use phone for almost two weeks. All features are easy to use and downloading of any apps are straightforward and idiot proof. Very nice camera and video. Call quality excellent. Fingerprint reader needs work.

    I would recommend this to a friend
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