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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 858 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone® 5s 16GB's camera quality and ease of use, frequently praising its size and battery life as well. Many appreciate the phone's lightweight design and performance improvements. However, some customers express concerns about the cost and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 858 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems out of it since purchase. Great deal from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is great, service bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a mobile phone through best buy again. Not only did they mess up my plan, they also charged me $100.00 more that they should have. I have attempted to get the price adjusted and was told that the money would be credited to my best but credit card. Unfortunately it was not and when I inquired was told I would have to go into the store (even thought this was an online purchase. Best buy has lost a customer over this purchase, nothing ring with the phone but the service was a HUGE disappointment! Bye bye...Best Buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    I love my iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stepped up from the iPhone 4 to the 5s and I love it. Bigger, faster. It just does more of what you want. Best Buy was also very helpful. I would definitely recommend the iPhone 5s and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my iphone 4. The phone is extremely easy to use and was easy to set up. The battery life is excellent (far longer than my 4), call quality is great, and pictures are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone. Easy to operste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s great phone. So easy to use and technologically advanced. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Loved my 4s, but this is even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is the best phone I've owned. The interface is intuitive and easy. Combination of A7 processor and 4G LTE make everything enjoyably fast!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great! It's fast, screen looks great, pictures are of excellent quality. Only problem with the phone is the battery life is only average.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone, got love apple!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone rocks, don't be a hater!!!! Great ease of use, awesome video function with the slow mo mode. Camera also takes great photos. Battery seems to last as long as the other iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fingerprint scanner the most. Th ebigger screenis nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great even after one year. I use it everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great step up from an iphone 4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's wonderful and so much faster than my old 4.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use, good camera With pictues and videos.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    This is my second iPhone, I am probably hooked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone, the first was the iPhone 4, which was also quite good. Some other smart phones are just too big; the iPhone 5 is the perfect size for me. The sound is very good. The apps are numerous and first class.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Iphone happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the iPhone 5s so far. It's definitely faster than my old 4 and the extra space (16G vs 8g) is a much needed upgrade. The camera on this phone is noticeably better than the one in the iPhone 4 as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Went from Android to this phone. LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Searches are fast, pictures great. Screen a little smaller than my android, but worth that sacrifice for all the other advantages. Camera takes great pictures. Battery life may be due to me using it all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither of my kids had iPhones and it was hard to share contacts or locations with each other. The younger just got his father's old 4s and the older one got the new 5s and now we can all face time and share each other's data without any major glitches. I really like the Siri feature, although, I've had to learn to enunciate more clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. It is the right size, good battery life, easy to use, has all the features I was looking for in a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Fingerprint scan is very nice to unlock phone quickly. Great screen for movies and sound is excellent. Battery can run down if using a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use, no lagging no freezing up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any android I have ever used. I recommend this phone over any other on the market. Easy to set up easy to use. No lagging or freezing up issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great devise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry my phone in my pocket which you can do with the iPhone 5S because it is skinny enough to fit. I also like that I can reach all the screen with one hand. The screen is much larger than my old IPhone 4. The retina display is beautiful. The colors and crispness are very pleasing to look at. It seem similar to my wives iPhone 5. Does clarity make a difference - yes it prevents eye strain. I have had no trouble with the moving elements on the display. I have no idea why people are complaining about that, but maybe they have some vision troubles or motion sickness issues. You can turn off the moving screen and I would expect future IOS 7 updates to allow users to disable all features people are complaining about.

    I would recommend this to a friend
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