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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 858 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone® 5s 16GB's camera quality and ease of use, frequently praising its size and battery life as well. Many appreciate the phone's lightweight design and performance improvements. However, some customers express concerns about the cost and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 858 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great product as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone 4, this is much faster and has lots of great features. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First iPhone, Loving It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and must say I am quite impressed. I love how I can download anything I bought on iTunes and the App Store. Best part is that iTunes is smart enough to know what stuff isn't on my iPhone. I love how it makes calls, messages, and the Apps are great. Setting it up for mobile hot spot with my iPad was a breeze. Love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the phone for very long but love it. It takes good pictures and is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone, outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5S as a Christmas gift for my wife. Even though I arrived at the store an hour before closing, the friendly and knowledgeable customer service rep took care of everything in record time. She applied all discounts and got the phone set up properly. As for the phone, it has exactly what my wife needs - simplicity, ease of interface with her other Apple devices, excellent screen and sound quality, and a very useful camera - all in a device that is slim and good looking. Outstanding experience overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Apple Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Android guy, but my daughters refuse to switch from iPhones so we upgraded our oldest to the 5s. She thought the 6 was too big. Overall, it's a vast improvement from the 4s she had before. As usual, there are problems with chargers, and cables, and typical Apple wifi connectivity problems (which is why the rest of us have LGs and HTCs), but overall she likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    iPhone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S is a great mobile phone offering increased speed and longer battery life. The downside is it requires a new charger.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transitioned from a droid to a iPhone and am happy I made the switch. I love how easy it is to use and how great the camera is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone purchase was the best thing my company recommended me to do. Best Buy assistance and set up provided the support to transition to this communication tool.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best cell phone in my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone, nice size feels good carrying on belt with the otter box defender case. Great battery life takes nice pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for normal use. Recommend a cover to protect glass from cracking on impact. For the more active, rugged and student get the 5C (plastic screen).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Has everything you need without carrying a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 4s and decided to switch to a S4 biggest mistake ever! Thankfully my gave her upgrade, sold the S4 and got the 5s

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how my iPhone syncs with iPad. Phone is fast! Takes decent picture and is great for keeping my small business organized

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Iphone 5s. It is easy to use, much faster than the iPhone 4 I had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Many new features compared to my iphone 4. much be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone. Many new features compared to my iphone 4. Better camera and battery seems to last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone for travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel internationally a lot I love this phone for the free communication it offers. iOS has iMessage, FaceTime, and FaceTime audio so I can text, video call, or call anyone with an iPhone, iPod touch, iPad. In my case my entire family has iPhones and iPads so it helps me stay in touch without paying a dime for the communication. The battery life really is phenomenal on the iPhone 5s it has surprised me greatly. If you're having to look for an upgrade unwound recommend this 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were debating whether to stay with Apple or move to the Galaxy. Overall, great phone; like being able to sync with Apple TV and iTunes. Great sound quality and light phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone it does what it needs to and just works. This is the only reason I got the iPhone over Android. The phone just works and isn't quirky. I am a use that doesn't need a lot of frills. I just want something that is fast and does the job I need which is internet and email. THe new safari is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Another Apple success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone....great picture quality, fast download, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to use. Long battery life allowing me to listen to over 8 hrs of music while at work. Plenty of space for all my music, photos and apps. To keep it looking good I also purchased a life proof case.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Compact, good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent instrument, small but powerful, good quality sound. Best cell phone that I've had so far......

    I would recommend this to a friend
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