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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 773 reviews

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  • Battery Life

    Rating 4.2 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 773 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Terrific Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is one of the best purchases I've ever made. It's fast, reliable, and it takes superb pictures for a smartphone. Have had android and blackberry prior to my 5s and this is easily the best phone I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and video are great. it is very fast. I am a photographer and musician and this phone is great for both. I also use it for navigation, price checks, and for almost everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Improved camera, ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPhone, I think it's the best iPhone to date. And iOS 7 is amazing. It's really fast as well. I highly recommend this phone to anyone that wants a phone with ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied. the size is just right and serves multiple purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Tough to find but worth the effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the decision to get another iPhone when our upgrade came around, and don't regret the decision at all. The camera and speed or the new model ARE INCREDIBLE!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the pictures and videos. Very good color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great phone all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking phone. its very easy to use, if you've used a iphone or ipod touch before you'll feel right at home. the camera picture quality is good. there's a wide selection of applications on the app store. great phone overall

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great camera, quick iOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference between 5 and 4 except camera and size. It was a nice upgrade and because not much changed it was easy to customize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a open-box iPhone 5s and had absolutely no issues. It looked new and still had most of the accessories in the box unopened. The phone itself was great. Responsive and easy to use. A great device overall.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Iphone 5s, I have owned both the 3s/4s and the 5s is by far the best so far! The new features are awesome! The camera quality and new finger print scanner is great! The only issue is the battery life! If play on your phone all day, text or web you'll drain this 10-12 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new touch id feature. although it could react faster to it. very fast and as always cool to operate with great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Love my iPhone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhone 5S, it is twice as fast as the 4S, is lite weight, just the best gift I gave myself!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfectly simple with tons of functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been getting the iPhone since the 3GS and the connection is still faster than any droid and the service is always reliable. The battery is still better than any other phone my friends carry. The camera is stellar and the apps are endless. Yeah it's not a huge screen but I don't want a computer to carry in my pocket I just want a phone with all the functions to get online and take care if my needs. It's perfect and reliable and I know by the time I upgrade again the phone will still be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good upgrade from the iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the last few generation of iPhones, and they don't change a whole lot over time. However, one feature that I use a lot is the Camera. The camera on this phone is great! It takes video's that are comparable to my GoPro and the pictures are so clear that there is no need to carry around a digital camera anymore. For me, the camera is a huge bonus, and the fact that I don't have to carry around a phone and a camera on a trip means more room for other stuff. Love my new iPhone 5s.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Upgraded from 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok upgrade. The battery is no better for me. I like Apple so I'll enjoy it. Got a deal on it for renewal for AT&T.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It's much better than the iPhone4 that it replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a better camera. There are a lot of new features. I don't care for the new calendar and the maps app though

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 4S for the new 5S and I'm loving it. The phone is way faster and sound quality is amazing. Battery life is also improved and now I don't have to charge my phone after 4 hrs of use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet, great camera, battery life can always be better but love the phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great all in one phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S is exactly what you would expect. While each phone has it's downside the iphone 5S is it's battery life. The drainage is not so bad that I can't stand it or want to take it back but it's noticeable. I am a tech nerd do I have already placed all the settings to maximize the battery life. The plus side to the phone is no longer having to enter a pin to unlock but just the natural placement of your thumb does it for you. There has been several crash issues but as with each past new iphone it will get fixed with an update soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the slim style of iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up graded from iPhone 4 because of a great Best Buy Offer. Like the sleek look of the white phone with silver. Easy to handle & see. Thumb print activation is quick but doesn't always work!

    I would recommend this to a friend
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