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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 408 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iphone is the best a perfect size to carry any where

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Easy to setup and use. Good connection to icloud.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone,all in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't live without it quite fast, use it for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    works great..clear images when I use face time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is very easy to use battery life lasts a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my iPhone 4S with the 5S because of the special upgrade offer at Best Buy. My Sprint bill just came and now I am questioning my decision. Having to buy the phone is a new way to get a plan. High price in the beginning, but hopefully will be worth it in the long run. Love the actual phone--does everything I want it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just another Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a slight improvement over the 4S, but nothing out of this world. The camera resolution is very good. Fingerprint recognition works only half of the time so u just end up entering the password as before. If it is used in the Sprint network dont expect fast speeds even on their LTE (when rarely available). It is a good phone to upgrade to when your renewal time comes, but not worth breaking a contract or paying full price for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone, she likes the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    With very little use, I need to charge daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, clear sound. Still learning all the bells and whistles. Love the "thumb" password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works.. and some..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the iPhone 5S to anyone. I especially enjoy the iMovie app that comes for free now! The slow motion video recording is amazingly awesome! The finger print scanner is pretty cool too. I have been an iPhone user since the beginning and will never switch. I utilize the entire Mac eco-system and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone. I recently upgraded from an iPhone 4S. My favorite feature is the fingerprint reader hidden in the home button. Love the consistent smooth operation of the phone. Battery life could be extended but overall an awesome phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice trade in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nice to get an upgrade at a fairly good price. The 5s is so much fun and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iphone 5 is compact , has better sound and camera and has more apps then android phones

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    It's ok compared to the 4s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok not the best. Not much different from the 4s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use. I would recommend to people of all ages. I love this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting there...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone so it's great to look at and play with. As usual talking on it suffers from less than ideal sound quality. Depending on your provider, network strength is still an issue. It still blows my mind away that walking from my living room to my bedroom causes me to lose calls. And for the love of god, why does the buying experience take soooooo long?! I want a phone not a car!.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great phone for pre iPhone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for people on the go and business on the go, compact and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two of these and our opinions on the phone vary greatly. I was ecstatic to leave Droid for Apple a few years ago but she wishes she had her Droid back. The phone does what it is designed to do flawless but your happiness will depend if you are a Droid or an Apple person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone! Better than any droid I've owned. No issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great transition are smooth and quick. Battery life is hit and miss. Sometimes it last all day and others it barely makes it to the afternoon. Other than that it is a great phone!! Can't wait for the iPhone 6!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and simple phone which is easy to use. I like the sleek look.

    I would recommend this to a friend