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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 408 reviews
  • Rated 4 out of 5 stars

    My 2nd iPhone...I'm enjoying using it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone...good options. Like the touch ID, voice text messaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPhone upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since upgrading from the iPhone 5 to the iPhone 5s I haven't noticed much of a difference except in the camera features. I take a lot of pictures mainly from my phone so the extra options for the camera it self and photo editing make this phone worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great fone for everyone !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of my IPhone 5 s . Love it ! I recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    my son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves the camera and states it hets great reception.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    nice camera love the pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone nice pictures quick to the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it's awesome will not go back to android!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the iPad. Wanted the syncing ability. Great phone. Only issue is purchased it 30 days before the iPhone 6 came out. Best Buy employees told me the new IPhones wouldn't be in stores until around December. Wish I had known.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone. I have been on the droid platform for years. Droid is VG but I am a Mac guy and it was time. So far I am loving this phone and all I can do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Got it on sale for 125 and it was a steal of a deal. Much better than the 5c. I don't use the finger print reader though and don't see the purpose for it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple has done it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what you're getting when you purchase an Apple product. It's dependable, reliable, and very user friendly. From the casual internet surfer, to the tech savy enthusiast, this phone can be useful to just about anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made product, straight forward, easy to use and reliable. I will never use an android product again! Awesome Job Apple! Keep up the good work! Can't wait for future apple innovations, I will be a customer for life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well right from startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I would say is I am having a problem with the fingerprint scanner and think I need to redo it. Other than that, the phone is a typical Apple product--great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As simple, or intricate as you want it to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First "smart" phone for my wife, a technological dinosaur. Pretty simple to use as phone, text, email only. I like that she can use easily, but that it has opportunity for her to "grow" into it; she could care less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iphone. After going through other smartphones that just end up being garbage, I decided to get an iphone, and this phone has not let me down at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Former BlackBerry Curve user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a former BlackBerry Curve user. I was reluctant to change to the iPhone. I am glad that I did! This phone is easy to use and learn how to use it. I do miss the keyboard but I am getting use to the new one.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It's an Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale for 100. It was the okest of what I could afford, my last iphone broke 4 days before an upgrade and a week before I got paid. Hopefully this one will last long enough for me to save up and get a better phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Conflicted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue with call quality could be blamed more on sprint than this phone. Am I saying it's the best phone? Absolutely not, and that's why I didn't give it an excellent across the board. For me it does everything really well and for what it is it does what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iphone 5s. I depend on my phone to keep track of every appointment bill date & homework assignment and it doesn't let me down. The fingerprint scan works great & my phone is secure..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat phone for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been android and blackberry all my life switch to the iphone 5s when it was free to me and I loved it ever since. It was only right I had an ipod and other apple products in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item. However when purchasing it the sales person lead me to believe one thing regarding the gift card but what deceived. Very unhappy with Best Buy all I get is a run around

    I would recommend this to a friend