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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 408 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always looked at Iphones and decided to purchase one this time. I was not disappointed. My only problem is finding a water tight case that will let the sensor/ button be read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Awsome phone. I personally think its better than the s4 or any samsung product. The only thing i dont like is the fact that i cant conect to my tv like i can with my galaxy s4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone, and I like it even better than I thought I would. Not all of its operations are intuitive to me, but I have been able to find my way through menus eventually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put off getting an iPhone but when I started having problems with my old phone, my fiancee and daughter conspired to get it for me for Christmas. Now I wonder why I waited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with the right provider! I have a lot of hang ups, but that has more to do with the provider, not the phone. Navigation is fantastic, rarely use my Garmin now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this new phone due to the fact that all my music and videos in the cloud can be played on it without downloading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite iPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite iPhone yet. Excellent screen resolution! I really like the fingerprint scanner for access and security. Apple has up'd the ante for the smartphones once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Haven't found much wrong with it other then the fact it uses a different charger than the earlier models. Now I have to buy new ones for work and car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great choice for a 13 yr old boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my 13 yr old son. He absolutely loved this phone for all it offers. He can play games, listen to music or whatever he wants. He's in love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It always works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple always works. It doesn't have a ton of useless features that get in the way of its performance. iPhone is reliable, durable, elligant, and it fits in my life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a computer with phone features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trade phone over 8 years old so this phone took some time to get use to. Love the display quality and the OS is superfast. Tons of apps to chose from. Can't compare it to any phone newer than the Samsung Imagine or LG Optimus S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I like all the features and apps that Apple offers. Sometimes the cellular availability is limited and that is frustrating. Overall a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone on a promotion, I got to upgrade my iPhone 4s to an iPhone 5s for free with a 2 year contract extension. I like all the features of this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone. Very delicate without Otter Box case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't pass up the Best Buy $1 iPhone trade in. This phone is a work of art but thin and fragile without a case. I would like to see a company come out with a DOD model phone that is built rugged even without a case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its an iphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im having problems with the fingerprint scanner.have to touch it 3-4 times sometimes to get it to unlock.it seems to work better with my right thumb and not my left.idk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPhone is all that I like to purchase, very nice upgrade from the iPhone 4s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera great audio easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall i love the iphone 5s but the only complaint i really have is the home button feels cheap. it feels like its breaking everytime you touch it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great phone in its day and would probably still work great today had I not put it in the washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided not to upgrade to the 6 and I'm not disappointed at all. My iPhone 5s meets all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user-friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is one of the best phones in the market for a reason. It's simple, yet sophisticated.

    I would recommend this to a friend