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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,174 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the great features and super light weight easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen clarity and every easy to use-lov it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love he design and quality of the phone, however had some problems with buttons sticking today. Otherwise, great phone. I waited a long time to get an iPhone. Tried the Samsung Galaxy 4 but it had too many bells and whistles so I traded it in for the iPhone and really like it. It takes a while to get used to the difference between Android and Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first had an iPhone back in 2011 and loved it just didn't like the fact that it was only 3G (sprint) so I then went to a Galaxy S3 and absolutely loved the service on the phone. I could listen to iHeart Radio, Pandora, text with no problems. It also had lots of cool features that I rarely used I mean very rare and I couldn't get service in my apartment. With that said, I decided to give the iPhone a second chance and I have to say I love it. I can make calls in my apartment, it's 4g LTE, and it does just about the same as the Galaxy S3 did for me. I can't wait to get the iPhone 6!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My precious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 4 to the 5s. I like the thumbprint security feature and the bigger screen (slightly). Of course as you use apps and the like, the battery life isn't so great. Still a very good phone with great features and I like better than my android.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good up grade from 4s much lighter phone overall great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of good stuff comes to the iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is more stuff accessible by this little phone than my first 4 computers (all macs) put together! Using it as an actual phone is about 12% of this little puppy's job for me. The camera is nice, and has a few extra options that iPhone 4 didn't include. Lots of storage. AND Best Buy took in my old iPhone, applied it's contents (contacts and photos only) to the new one. AND I walked out with a 599. iPhone (Sprint Store's price) for 50 bucks! They gave me a 100. dollar trade-in, some other discount and a 50 buck in-store coupon! I love Best Buy! I had a rubbery Otter case for the old one, with a few small slices I made it fit the new one. My several cords still work with the purchase of the small adaptor. One for the house and one for the car charger. I'm good! Next I'll have to buy the Mophie charging case for long trips without power. Like flights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandchild was thrilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on her holiday list as first choice and she was thrilled to receive it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and many features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features to learn and still easy to use. My daughter loves it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for apple fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use, apple software so never any glitches or viruses. Picture and video quality on phone is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 5S is a typical iPhone that gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a late Christmas present. So far no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is a great phone. It is very easy to use. Never any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good overall phone after novice problems resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall phone. Had some initial problems which BestBuy staff resolved in the first fifteen day period. Still getting used to small keyboard for texting. Camera is AWESOME. Like finger print security feature ... saves time when it works.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone yet !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have taken my iPhone everywhere I go and always have use for it from airline tickets to communicating via wifi with FaceTime and not to mention the basic phone text, calls and the iSight camera is def a plus captures a excellent angle!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5 is easy to navigate and perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoy apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third I phone and each time they seem to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone does what I need it to do. Fast accurate keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Pretty good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone. Great at multi tasking,fast processor. Good data handling with AT&T. There's a lot of attachments that you can get with the iPhone that u can't with the android,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iphone and the best phone I have ever owned. I previously tried the palm pre and loved the interface but the hardware was sorely inadequate. I gave android a try but was disappointed with the interface. The iphone has for me hit that sweet spot of ease of use and excellent build quality that my previous phones lacked. I am very happy with my purchase and also the smooth transfer of my contacts accomplished by the Best Buy associate. I also appreciated that he didn't try to aggressively upsell me a protection plan or accessories, but accepted my politely declining those things when he mentioned them. Best Buy's sale when I shopped phones was a deciding factor in my purchase as well and gave me a sense of satisfaction overall, leaving me with no regrets about my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart phone, so easy to use and has so many capabilities!

    I would recommend this to a friend