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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 408 reviews
  • Rated 5 out of 5 stars

    Great operating system on the IPhone 5s, I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's overall the greatest cell phone ever. Can't wait for IPhone 6 !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone!! It does everything I need it to do. My phone is my lifeline and this is exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it is very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend it for anyone that likes Apple products. My husband prefers his Android but likes his iPad! :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality not great signal strength

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's is a definite upgrade form the Iphone 4S, but I haven't noticed a big difference in signal strength. Sometimes I see a lower level of WIFI reception in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is there best yet with a lot of updated features. It also provides a very friendly user interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess like the phone for the most part once I got used to it I'm not sure my next phone will an Apple product though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartphone that just plain works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd iPhone in a row. The first time we stayed with the same brand. Because IT JUST PLAIN WORKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best iPhone apple has produced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple hit it on the head with this product. Fast, clean and easy to use. Love the new features and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone still learning all the features upgraded from the iPhone 4. Glad I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone I've ever had. good phone for texting and voice calls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son already had an I pad, and we upgraded his phone to be compatible. We made an excellent choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Not so happy with my new phone plan. Overall, I would recommend Best Buy and the Apple I phone to any person that asked me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Apple products are the best. This is the best for m business and personal life in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great phone Only downside is the battery doesn't last too long if you are an active user

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get rid of my iPhone 4s and upgraded to the 5s. That only thing is the battery doesn't last long. I'm constantly on my phone for business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an android and switched to iPhone and am so much happier with this product in every way!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from a 4s to a 5s. I don't see much of a difference, but the screen is a little bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love the size and ease of use. The finger print scanner is actually pretty useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this iPhone for son after the iPhone 6's were released for a great price. He has been very pleased with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the finger print entry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not a bad phone I don't notice anything different as phone speed from the iPhone 5

    I would recommend this to a friend