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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,174 reviews
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a month. Had the iPhone 5 previously. Gave to my daughter for an upgrade. The battery life to me is better. Runs faster. Screen, pics, and videos are clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great reliable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very fast, never freezes, the camera is great, I use it very frequently and the quality of the images is great. Internet browsing is great especially with the LTE. Battery charge lasts for two days if the phone is not used frequently otherwise it lasts a full day even when I use the GPS on long trips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone! It is small, lightweight and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    perfect phone for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't go wrong with an iphone5. it's lighter than the 4 with a bigger screen and just as easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Not as good as the 6/6 plus...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but for $1 on the upgrade and $25 back in rewards, seemed like a no-brainer. I upgraded from a Windows Samsung Ativ S. Loved it but it lacked the apps I really needed. To boot, the 5s fits easily in your pocket unlike the 6 plus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from 4s. Like the larger screen & lighter weight. Excellent camera & HD video. Fingerprint technology is great when it works. Map navigation feature works well Overall great product!!!!!! I highly recommend this item Apple for life!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    First smart phone.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this phone is amazing! I am still finding new things this phone can do everyday & I've only had it for just over a month! I highly recommend this phone and Apple products in general. My next computer/laptop will be an Apple just because of how satisfied I am with their iPhone 5s. If I had to give any negatives in regards to Apple or this phone, it would be the price. However, I got a great deal because Best Buy had a deal earlier in the year that all you had to do was give your phone number and when you come back to get a new phone by Dec. 31st, you get a $50 gift card towards it! They have done this deal the last two years & they even ran it this summer. So I ended up getting two phones (I have a shared plan) for $100 instead of $100 each! I love the great deals at Best Buy especially when I don't have a lot of extra spending money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    IPhone 5s is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5s for my daughter for Christmas, she loves it! And we've had no problem with it. Battery life is good and memory is good for what she uses the phone for. Love apple sharing and restrictions that I can make. She can't even download an app without my approval, much less spend money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    It's great for everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features on this phone! It has a great camera, it's light, has a larger screen, and I love the navigation! It speaks the directions!! If you want a phone that is user-friendly and comes with great features, this is the one :)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice phone - easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for another member of my family. It was a good step up from the 4S for someone that wants a larger screen than the 4S but feels that the iPhone 6 may be too big. This is a great choice for a kid or perhaps someone who really doesn't need everything the 6 offers. It's a really nice phone - and of course being an iPhone, it's a very stable phone that will give you years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    IPhone 5S is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had every Apple IPhone since they were 1st produced until 1 ½ years ago switched to Samsung Galaxy Note II, loved the size of the screen, but had to many settings, and was not as easy to use as my IPhones. I love the everything about the Apple IPhone 5S, easier to utilize and it works better with my IMac - 27, IPod and generally is a better fit due to ICloud. The old saying there is no "I" in team, lol, well yes there is if you have Apple products. Seriously, I would definitely recommend the IPhone 5S to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The i5s was bar far my favorite phone. Its an extremely durable phone, I don't want to mention how many times I have dropped it, but every time it got nothing more than a minor scratch. I would def. recommend this phone to a friend or fam member.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 4 and I was anxious to upgrade I love the design I love the entire phone . It's much faster than the 4 and I the camera is so much better than the 4. I would recommend this phone to everybody!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    1 dollar yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 dollar for 2 year contract and fits really easy in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good phone. Battery life could be longer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 5s is a very good phone. I bought it for my daughter who likes it. The only problem is that the battery life is too short. She finds that she has to charge it during the day. The good thing is that with all the apps and email and texting that you can do, it is a piece of technology that is indispensable in her life. We have had no problems with the phone as far as operating it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 4 out of 5 stars

    Iphone 5s - what have you got to lose?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone just keeps getting better and better. While the iOs is not much different from the upgrade on the 4s, the new phone is smaller, sleeker, and comes with a greater camera. The thumbprint access is genius.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a great phone! Easy to use. Yes, it was on sale for $1.00 but it is still a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    I couldn't be happier with this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an 4s, this phone is everything I thought it would be and more. The battery life is much better and the camera takes amazing pics. The processor is so much faster too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great choice for an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s was my upgrade from my iphone 4s. The phone is a lot lighter and slimmer. The camera take amazing pictures and apps are always great!. Can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good phone does all it promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, it is fast and easy, awesome performance on 4g network. I used to have an iphone 4s that never got scratched on the metal sides in the whole two years I had it. After only 2 months of having the 5s it looks beat up. Screen is good though. Aside from that and the challenge of getting a custom ringtone without downloading shady apps is still an issue.

    I would recommend this to a friend
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