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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-408 of 408 reviews
  • Rated 1 out of 5 stars

    Horrible signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has horrible signal..brand new phone needed resetting 2 weeks after purchase..calls drop and phone freezer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to iPhone when the 4S came out 2 years ago. I have been hooked ever since. I thought the 4S was great and then i upgraded to the 5S and I fell in love with apple all over again. The phone is sleek in design, but has the internals to bang with the best of them. The camera and picture quality is amazing. I'm really happy with the new phone and would definitely recommend it to anyone that's interested in a iPhone. Oh and i think the Touch ID sensor was the greatest invention ever! Don't have to worry about people looking over my shoulder for my pass code.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone despite its downfalls. I don't think ill ever own anything but an iPhone as long as they keep making them and stepping up the quality which generally surpasses the competition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using iPhone 4, better features in iPhone 5

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple not for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to get this phone to work as it should for 14 days, ended up going back to Android. Apple is just not for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Glad I made the switch.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the switch from android to iOS. Evo 4g to iPhone. Best switch ever. Its super fast, easy to use, works with my Apple TV. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made the switch from Android

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone, and I'm very pleased with it. I love the integration with other apple devices. The phone performs well and never has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 5s, great phone, just like all apple products. Obviously it's obsolete now, but glad to have owned it at the time:

    I would recommend this to a friend