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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,174 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great service and discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discount and buy. Love the IPhone 5 you should deffinetly up grade if you have the older models much faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Improvement over previous iPhone models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 4S for work. When my blackberry finally crashed, I decided to get the 5S. I enjoy the improvements over the 4S and IOS 7 was not too hard to transition to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great move up iPhone from a 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thin sleekness and the new gold color. Works dependably as did the 4s. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone it feels like a beats the best iphone of all time even faste than a brand new ultrabook on every aspect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phibe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the quality and price. Tough durable. Sleek finish. Apple lover for life! Highly recommend this device

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the 4s to 5s and I love this phone. It looks sharp, I can multi task and the camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone! Battery lasts a lot longer than any other phone I purchased. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to learn how to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this phone might be hard for an older guy like me to figure out. It is easy to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A big improvement from the iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone 5s. The camera features are amazing for a smartphone. The speed has improved a lot from the 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cell phone I've ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is the first iPhone my wife and I've owned and we are pleasantly surprised. These are very easy to use and incredibly intuitive. We were both upgrading from Blackberry Torches, so our expectations were pretty low!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great phone. It provides numerous tools (phone, camera,mp3) in one device of high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iphone. Always had a droid. There's an adjustment period, but overall it's a great phone. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Facetime great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iphone5s coming from the iphone 4s it is a big difference, the facetime camera is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great smart phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 5s!!! I had the iPhone 4 the 5s is leaps and bounds better. Camera way better than the 4.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple company has done it again by making a great phone that is superior in power yet very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better picture quality and lighter than 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5s about a month ago when Best Buy had a special 'trade in your 4s get the 5s free' deal...I wasn't gonna miss that as nothing is better than free! My 4s was a cpl years old and started to slow down on me, so I did the trade in and so far have been super happy with it. Camera is great, has some features for video like 'slow mode' that is pretty cool. And I love the new touch id. It's extremely lighter than the 4s. Only problem I've had with it so far is that it scratches so easily! I mean just from being in my purse I saw scratches on the back after a few days. Make sure to get a case!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eady to use, great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an iphone5 we love the fingerprint detection, easy to use and size is just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with they new iPhone 5S. I love the advance technology on it. The finger scanning is awesome. I have purchased previous iPhones and this is by far the best iPhone, actually phone out in the market, of course in my opinion. I guess I am biased, but I love apple products. It all started with my first iPod, then the iPod video to an iPod shuffle to my iPhone then my MacBook to my iPad! So I will forever be a loyal apple user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, if you are updating on it from anything prior to iPhone 5 you will notice a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone, great apps, love everything about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this. The size is perfect, the screen is beautiful, and that apps work flawlessly.

    I would recommend this to a friend