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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,174 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this iphone, fast very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest phone I have ever owned. I works with absolutely no lag on any app. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I wish they didn't make the iPhone 6 bigger. This is the perfect size!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent upgrade from iphone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone size is just right. Excellent picture quality and the ability for slow motion video is awsome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Battery Life!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stream music majority of the day and it holds a charge very well. Sound and picture quality is great also. I'm very satisfied with my purchase. The ITunes with iCloud is the bomb and you don't have to use your phone memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes time to get comfortable with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone. Takes great pictures and it has great sound. At times it will not let me connect Safari to the internet even though the phone indicates that it has service bars. The screen takes time to get used too, specially when switching from an Android phone. It's an Apple product, so it's good, but not mind blowing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome for my kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for my Kids first phone. Great battery ok call quality over all good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new i phone 5s. It is very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Takes good pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall experience with this phone is that it is the best for it's price. I really like how it is comparable with my apple laptop and downloads all my pictures and video's as soon as I take them. Automatically does this in the background. It takes great pictures too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iPhones! It's fast and a great size. What a huge upgrade from what I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and all its features. Love that I can track my kids wherever they are. Love the facetime feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 3 out of 5 stars

    Great phone, no major difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 4 before this, phone is pretty much the same, screen a little bigger, colors and pictures pop and are a good upgrade, never had Siri before so that is a little helpful, otherwise it's pretty much the same. I switched from AT&T to Sprint for the unlimited data and I have to say it was a MAJOR downgrade. My service is horrible all the time, phone calls don't go through on the first few tries, internet is good on wifi but rarely do I ever have 3G coverage and I never have even seen 4G. It can't be just the "towers in my area" as every reps favorite excuse is because I also work in NYC where you would think they would be everywhere. The trade off in service is definitely not worth the unlimited data. Also get a discount from my job that they only apply to the data portion of the plan and you must extend your contract for an additional 2 years of service from the time of your discount. Just to recap, iPhone 5S, great phone, Sprint.. horrible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a tech guy. I don't care about the finger print unlocking and stuff like that. I use my phone to make calls and surf the web. Bigger screen and longer battery life are the 2 most important upgrades on the 5s to me. I'm very pleased with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Can't beat and iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5 is perfect for my son and his needs. It is just what he needs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    Great update from the iPhone 4!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good update from the iPhone 4. Battery life could be better, but overall I'm super happy with the upgrade! It's thinner, faster, smarter :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it for my mom...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mom because she was in need of a new one. She can easily maneuver through the features and she seems to really enjoy it. However with most phones these days be careful not to drop it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. It's great and easy to use. Much better than Iphone 4

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third iPhone I have used and I upgraded from 4S. The picture quality is great and I use for family events. It's lighter and the gold color is a nice touch. It's an apple product so you get some great construction and detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my last phone the 3GS for quite some time I finally broke down and bought the 5s. It was an awesome phone and I knew that the next time around I wouldn't wait as long to get the next one. All the new features that it had compared to my last one blew it away!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple 5S - Consistently Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was an upgrade from a 4S. All the great qualities remain and some new features were added. Battery life is good. The phone is lighter, but still substantial in your hand. Apple has a good, consistent product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new iPhone 5s. It is the perfect size for me.

    I would recommend this to a friend
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