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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 408 reviews
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still In Love..... Perfect Size, Color, Camera, Etc.etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone. It's working out very well!! i would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best iphone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so great. We traded in our iphone 4s phones at the best buy store and we got a smokin' deal on these. We only had to pay a few dollars out of pocket to upgrade. My favorite thing over the 4s is that this phone now does 4g LTE speeds. When we can get it on Sprint, it flies! Otherwise, phone is really fast and just works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my IPhone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Iphone 5s. Great product. Very much excited about Iphone 6. Love all my apple products. Waiting for Iwatch too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats android any day !!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Nice looking phone. Very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    5s is as good as apple always does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The id print is a nice feature to have. The picture quality is much better than 4s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mother and she loves it. I'm a lifetime apple customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Overall Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is pretty easy to use. wish there was a booklet explaining all of the features it has. I was told by a couple people what it could do, other than Best Buy personnel. would be nice to be able to study a little booklet and figure all the things out that it can do, rather then maybe stumble into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to get a 6 plus but couldn't pass up the deal on this one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is light weight, good camera quality, service is good, would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to change from my 4S to a 5S just because I do not like change and I was comfortable with my 4S. However, the 5S is noticeably bigger, has a great update, and does more than my 4S. I would recommend this phone to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great camera and storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is lighter in weight and slimmer. The longer battery life is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone! Worst service ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is awesome. I only use apple products when it comes to computers and tablets and phones. The iPhone 5s is great. The only downside to this phone is the sound quality from the speaker. Other then that I could not say anything bad about the phone. Now whatever you do. DO NOT get Sprint! Sprint sucks! It's the worst service I've ever used in my entire life. I've used AT&T, Verizon, T-Mobile, Cricket and Sprint. Sprint is in last place out of all those carriers. When I think of Sprint all I want to do is say every bad word in every language I know. I've never been so angry with how terrible a company is all around. Thank god there is wifi pretty much every where I go cause if you have sprint don't even bother trying to use the network data. It works 30% of the time and it's slow when it does. Sprint you suck sooooooo much, why don't you put that clear network to use that you recently acquired. Before I finish I do want to ad that the girl that helped me purchase everything was awesome! Great customer service! Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great upgrade from my iphone 4...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple I Phone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone that is ideal for trade up. If not wanting larger screen, this is the one for you.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I went from an Galaxy S3 to the iPhone 5s. I thought I would miss the big screen. I haven't missed it at all. I won't bash the Samsung phone. It is a good phone. I think a person should by what they like best.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using this phone for everything it has to offer. Keyboard is a little small and cumbersome for quick texting. The phone is fast and apps work great. This is my first iPhone and it has been better than advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an otter box for my phone so it hasnt broken but I know friends who break theirs within days of getting it. The new plastic ones are supposed to be more durable, maybe they are a better purchase than this kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Apple never ceases to amaze me! I love it!

    I would recommend this to a friend
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