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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 408 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    my second iphone. works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way faster than my previous i4.volume is louder and a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good the camera takes great photos and the speed is fast

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice performance improvement over 4S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good product from Apple. Not too big like other phones, but not so small it hurts your eyes. Love being able to reach everything on the screen using one hand. Rear camera did lock up mysteriously, but started working fine a few hours later. Has not reoccurred.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good up grade from 4s much lighter phone overall great camera

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My precious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 4 to the 5s. I like the thumbprint security feature and the bigger screen (slightly). Of course as you use apps and the like, the battery life isn't so great. Still a very good phone with great features and I like better than my android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 5S is a typical iPhone that gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and many features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features to learn and still easy to use. My daughter loves it !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone yet !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have taken my iPhone everywhere I go and always have use for it from airline tickets to communicating via wifi with FaceTime and not to mention the basic phone text, calls and the iSight camera is def a plus captures a excellent angle!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iphone and the best phone I have ever owned. I previously tried the palm pre and loved the interface but the hardware was sorely inadequate. I gave android a try but was disappointed with the interface. The iphone has for me hit that sweet spot of ease of use and excellent build quality that my previous phones lacked. I am very happy with my purchase and also the smooth transfer of my contacts accomplished by the Best Buy associate. I also appreciated that he didn't try to aggressively upsell me a protection plan or accessories, but accepted my politely declining those things when he mentioned them. Best Buy's sale when I shopped phones was a deciding factor in my purchase as well and gave me a sense of satisfaction overall, leaving me with no regrets about my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for family and can't beat the Best Buy deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like I phones and I will get another one next contract .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The iPhone 5 s is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 5s I like the look and how fast I can surf the web via wifi or my lte. Takes great pics and it's just my life line. Very happy I bought it at best buy and will never buy another phone anywhere else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the top of the line phone, but it is great for the children. Still has everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for my tween!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter, and she loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone in a minimum of 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It awesome I love it it good programs and good!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a great follower of Apple. This phone is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Iphone5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion I liked this phone a lot more than the Iphone6. I used my upgrade and I am satisfied with this phone. Works well and it is easy to manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and updates from 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s has great updates from the 4s version including video that can now zoom and the ability to take panoramic pictures. Also it includes touchID which saves you from havng to type in your password!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Sweet Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall phone, I would highly recommend it for anyone who uses their phone a lot for messaging, games, or web surfing. Great selection of apps and fingerprint scanner is fast and easy to use.

    I would recommend this to a friend