Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $599.98
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 631 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the superior camera quality and larger screen size as significant advantages. The ease of use and lightweight design also receive positive feedback, while some users express concerns about battery life. A few customers also noted issues with the operating system and reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 631 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the burst feature of the camera. It takes lots of pictures and I can choose the one I want,

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Just As I Expected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone 5s as an upgrade from my 4s. I like the size--not too big or too small. Video/audio is clear. Apps work well with this phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Much faster than the Iphone4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone has few problems, Have experiennced some lock ups and after restarting the phone have days worth of mixed texts pop up. Also has an issue with keeping correct time and adjusts the date to 4 months away. Overall very good upgrade for speed from the iphone 4.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great phone and camera. very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and all the features and syncing with other apple devices. battery needs to be better.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent device with great processing power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5s is a substantial upgrade from my 4s. Battery life, processor, camera are all greatly enhanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the iPhone and will never change platforms!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the iPhone 4 and have no desire to switch to the android phones. The iPhone is designed well and has great working components.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super fast and yet to have a problem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, LTE is super fast as well as the phones processor... No battery life problems either!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is my first time to get an iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my first time to use iPhone.I like the ease of use. It is of high quality and performs well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone Camera is awesome, rarely use anything else

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, camera is awesome video and lighting adjustment are esp.. good, still expensive,

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    faster than iphone4. glitchy transition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iphone 5s is much faster than the 4! spent lots of time on the phone w customer service getting the new phone registered and up and running. As long as the iphone is the most popular phone it is what I'll use because of the support and apps that come with that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent resolution in HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iphone yet in my opinion. Very excellent picture quality. Nice video capture quality. A must have for iphone and non iphone users.

    I would recommend this to a friend
  • Cons mentioned:
    Reception

    Rated 3 out of 5 stars

    Traded up to a worse phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my droid razr for this one primarily because it allows me to use apple's proprietary aviation software (Foreflight). Really bad choice and not worth it. The much newer iPhone has about 1/2 the reception of my droid even though I am using the same provider (Verizon) and the digitizer (touchscreen) is very difficult to use. If you want to type any of the letters near the edge of the screen, you have to mash really hard to get it to register. The speaker quality is also much worse an my droid. With the volume all the way up, it is only about half as loud as the razr. The maps program that comes with the phone is worthless. If I did not have to use Foreflight for my job, I would trade back to the droid today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great on this phone and very fast. Secure finger print is a very nice feature also.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iphone for the fingerprint scanner, slow motion video, and the bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone! Don't like the latest IOS.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek design of the iPhone is great. It is responsive and smooth. The look and feel of the latest IOS leaves much to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life makes it worthwhile to upgrade. Lighter and easy to use. Faster data transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Just as good as the 4s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is much better than the 4s and the video has zoom which makes a big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Love the new camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no complaints with this phone. I love it!! The only thing I can't wait for is a case that can protect it like my old iPhone. Love how the speed and the new way of delete running programs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    This phone is pretty much like my 4s.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There does not seem to be a big difference between this phone and before my 4s except for the fingerprint feature. There is more storage so that does help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like it alot, still getting use to it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, wouldnt want anything else, easy to use ,just the right size for myself

    I would recommend this to a friend