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Apple - iPhone XS Max 64GB - Silver (Sprint)-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1284 reviews

97%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 32 reviews

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  • Rating: 4 out of 5 stars

    Great Product (iPhone XS Max)

    Posted
    Katie0524
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I honestly am incredibly impressed with, not only the phone but also the process. I bought it (upgraded from my iphone 7) online and picked up in store, which was so simple and fast. My only complaint about doing that is that I wish that I could have 1. Activated the new phone at the store, and 2. Turned over my old phone at the store. I did not like having to print a shipping label and getting a box and sending it off, and I hate that I still have yet to get a confirmation that Sprint got the phone. So that could DEFINITELY be improved upon. And that is the reason for the 4 stars instead of 5. As far as the actual phone goes, I am highly impressed with it. Being an Apple user we often get a bad rap for "buying last years technology for twice the price" from Samsung users. (My boyfriend included) But I think Apple really stepped it up with this one. The display is beautifully clear, the camera is better than my boyfriends Samsung hands down, and it has so many new bells and whistles that I did not know I even needed. I waited a long time to upgrade because I thought I would hate not having a home button, but other than when I can't hold the phone in front of my face, or I am wearing sunglasses without clearish lenses, I actually much prefer the face Id. I hope in the future they will upgrade it so you can do a fingerprint and/or face id. Did I mention the camera? I thought the back camera was the only one that would be enhanced but no, the front facing camera is now FANTASTIC! I love taking pictures with both front and back cameras now and I barely have to use any editing software because the pictures are incredibly clear! As if all that I mentioned above wasn't enough the battery life is phenomenal. I honestly don't think I have had an iPhone that has a battery life this good. I normally listen to podcasts all day at work, and then listen to music on my whole drive home - all from apps on my phone. Before, my iPhone 7 would die or be on the verge of dying by 3pm, if not sooner, after starting the day with 100%. I am currently writing this at 3:45 pm and have been listening to podcasts on my headphones all day since 7:30 and my battery is still at 87%, I have also been texting and going on social media on my breaks too. So the battery life is excellent!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great new upgrade, albeit Pricey.

    Posted
    BestBuyFanBob
    • My Best Buy® Elite Member

    I'm coming from an iPhone 6 Plus. Everything is better, I know. I essentially got this phone because of the bigger screen. AND WOW!!! The screen is beautiful. It is Very visible in the sun. - The detail for photos and video is superb. My kids play sports. The indoor and nighttime photos look GREAT! - Switching from finger print touch id to the new Facial recognition is phenomenal. Apple pay is now easier, FASTER, and more reliable. People have told me that the Facial Recognition in the XS series is better then the X, I can only confirm it works exceptionally well and FAST. - The new swipe features are FASTER than old the home button control. I was initially concerned about the swipe features, however with about a minute of tutelage from my Best Buy rep, I was 100% functional. Switching between apps is super fast and simple. Most apps stay live in the background and function immediately upon selection. - I bought the wireless charger, it sits next to my bed and works perfectly. I simply set down my phone at night and never worry about getting stuck on the wires when I check my phone at night or the morning. - The sound is getting better. The stereo function is great for video. I was able to HEAR an audio book on the phones speakers while driving on an asphalt highway. The local Cement Expressway was still too noisy. - Battery, even with the most powerful processor on the market the battery performs exceptionally well. Pokemon worked for several hours. - The Memoji's were fun but people only really responded to me sticking out my tongue. (as an adult they are useless) - VERY EASY to restore old phone backup to new phone. It was like I always owned this phone. Gripes, - NO % for battery life, only a meter. - You cannot charge and use wired headphones. Ugh my life is ruined. - EXPENSIVE, did I mention its still the most expensive phone available. - Had to spend $10 for the headphone adapter. (What do you mean wireless?) - I bought the Gold phone, it's pink.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    iPhone XS Max

    Posted
    Gadgetgal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had an iPhone 6 Plus for 4 and a half years and I've been very happy with it. I checked out the new phones and saw that the XS Max was the same size as my 6 Plus but the whole screen was used. So I purchased it. It works a little different than the plus (no home button, shuts off differently, among a few things), but I've gotten used to the differences and I actually prefer them. I love the Face recognition feature, and I love swiping up to get out of an app. It's a lot faster than the Plus and Siri is easier to use. I haven't had any problems charging it because I charge it wirelessly. I love that feature. Apple products are great because I can back them up to my computer and when I get a new product just restore it from the backup and everything is there. My games are where I left off, all of my texts are there. It's great. The only downside is it's a little heavier but that's nothing. So all in all, I'm really glad I bought this phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding Phone

    Posted
    DomPec
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The first thing you will notice is how premium it feels in your hands. The glass on both sides seem very durable (stronger glass as they advertised, and I believe it), and the feel of the design is flawless. The notch at the top is something I didn't like before buying, but I found myself not even noticing it. This could be due to getting the Max size. The beauty of the large screen really takes over. Having never owned a plus sized phone before, I was hesitant to make the change. However, I definitely do not regret it. In fact, I will probably never go back to regular sized phones anymore because the larger screen is just way nicer to me. I was worried the bigger phone would be more inconvenient, but that's not the case at all. I got used to it on the first day and was so glad to make the change. Also, IOS is magically smooth. I came from Android with the Samsung Galaxy S8, and while it was a quality device, I have to say Apple's IOS runs quite a bit more smoothly. It really makes life better. I do appreciate both OS's, but for simplicity, clarity, and ease of daily use, I'd stick with iPhone. In conclusion, do try out the Max version if you are on the border of deciding. You spend a lot of time looking at your phone for all of your content, and I guarantee the larger screen size will be more pleasing. If you aren't into the largeness for convenience reasons, then the regular will do fine. Of course, everyone's different. Personally, I was able to adjust right away and it doesn't feel big anymore. The Max also has longer battery life compared to the regular. You can go through a whole day with many hours of heavy usage and still have a good amount of battery remaining by the end of the day.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful!

    Posted
    Mg88
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The display is what put it over the top for me and was the main reason I purchased it! The screen is just beautiful and big and that’s what I love! Coming from a plus model, I’m use to the big phones and have had one since they first introduced them, so the size doesn’t bother me at all. With it being all screen now it can be a little more challenging to reach certain parts of the screen even with big hands, but Apple still has the reachability feature on these which makes it easier. The phone feels amazing and very high quality. iOS over the last few generations lost that buttery smooth feel it use to have, Apple has definitely changed that with iOS 12. iOS 12 is a big on improvement on all hardware that will run it, but on the Xs and Xs Max with the 4GB of ram it is seemless like it use to be. These aren’t cheap phones , but they’re definitely worth it if you’re in the market for one. If I had one knock it would be that Apple still ships these with the 5w charging brick even though these phones support fast charging. This to me inexcusable for a phone of this price in 2018/19. If you like a big screen, this thing will satisfy all your needs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It's a great phone

    Posted
    Kiel695
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was upgrading from an iPhone 6 Plus, not the 6s model, and needless to say there have been some pretty decent upgrades in 4 years as far as phones go. The best part of this upgrade, is the OLED screen. Assuming that most people have experience with an iPhone that are considering this one, 64GB is not going to be enough if you enjoy taking a lot of photos and/or videos without uploading this to a computer, online cloud options, or deleting some. Of the 64GB, the operating system takes approximately 6GB as of now, leaving you with 58GB for apps, photos, etc. Plenty for me, but just know your data usage and consider if this will be enough for you. If you have never owned an iPhone before, this is a great option that is basically a miniature laptop so take good care of it and it can last you 4-5 years pretty easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Top Notch!

    Posted
    TechGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought this for my girlfriend on valentine's day. She definitely needed an upgrade from her previous iPhone 6s and she is totally in love with it now. It was an in-store purchase and there is no question about the quality of the product. It was top-notch. I am an android guy but after playing with it for couple of days now, I can say that this is the best iPhone out there. Top of the class display, radient colors, excellent camera (I rate it as second best after pixel), high performance (been 15 days and no lag as per my girlfriend) and excellent battery life. The only potential down-side would be the cost as it is definitely expensive but in my case, it was the right purchase and the right time to do it :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Another superb Apple Product

    Posted
    mr2loops
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I Originally decided to wait on buying another iPhone due to the fact that my 6s was still functioning well and I wasn’t to happy about having the TouchID feature removed. However, upgrades are imminent in time so I waited for the second line of this new concept to drop (gives time for those quirks to be worked out) and I must say now that I have been using it it for several weeks, it is pretty flawless. For me I’ve enjoyed the new gesture and FaceID features. Performance is quick and fluent and the battery “as expected” last longer. It’s fast charging works well and overall sound is a bit louder. All in all it’s an Apple device, quite pricey, but nicely designed and for us long standing Apple users this simply means you get what you pay for.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    iPhone more personal than ever

    Posted
    Kevin743
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry's best color accuracy, true blacks, and remarkable brightness.¹ Advanced Face ID lets you securely unlock your iPhone, log in to apps, and pay with just a glance. The A12 Bionic chip with next-generation Neural Engine uses real-time machine learning to transform the way you experience photos, gaming, augmented reality, and more. A breakthrough 12MP dual-camera system takes your portraits to the next level with Portrait mode, Portrait Lighting, enhanced bokeh, and all-new Depth Control. Water resistance.² And iOS 12 – the most advanced mobile operating system – with powerful new tools that make iPhone more personal than ever.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best iPhone yet

    Posted
    Buriedpanther
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Honestly guys I can’t express how much love I have for the new iPhone XS Max. I’ve owned an iPhone ever since the 3GS when I was 7. I’ve owned other phones along the way like Samsung’s, Sony’s, a old Windows phone. I honestly would never leave the Apple world of technology. The Face ID isn’t even an issue if you are worried about that because every app I use with a password or that uses Touch ID allows for Face ID as well, that includes USAA a Government banking app! The cameras a absolutely phenomenal as well, talk about a professional level outcome! The screen is gorgeous too, honestly the notch is unique and I like it, it doesn’t interfere or get in the way with anything.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Didn't think I needed this

    Posted
    Augie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was told I needed an iPhone. I said, I'm happy what I got, I would only use a cell phone when I had a problem. Oh, how I've learned, I really don't use it for a phone, I use it as a computer, as a contact, as a camera, to keep in contact with someone, and able to keep in touch without the need to speak if I'm in a quiet area. When I'm in a spot, I just speak into the phone, it prints out my voice into printed words, correctly spelled just as fast as I speak. I don't even have to identify who I want to send the message to, I just tell it I want to send a text to,,,John Doe, and I start.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonder Phone

    Posted
    Kiel695
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bought this phone for the wife, the Gold looks pretty good this time too and apparently it is one of the more popular colors. Anyway, the highlight here is the OLED screen, which if you have never owned an OLED television or spent any time with an OLED screen the difference in colors and blacks will be a delight to you. Everything else is as you would expect from an iPhone, high quality. If you have never owned an iPhone before, this is a little pricey but if you take care of it then it will serve you 4 years pretty easily, and longer but after about 4 years you may start to notice not all apps will be compatible with it anymore (typically games and such).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is the best phone that I have ever owned. I used to have an apple phone back when they first came out and 3-4 models after that. Quickly I realized that apple was not making changes to screen size or functionality. That’s when I went with Android and been there ever since till this phone. Let me tell you that this max iPhone is awesome, amazing and better then android for several reasons. One reason is the apple ecosystem, it just works so flawlessly and the quality of apps is equally amazing. Overall the build quality and overall phone is very premium compared to the competitors. I recommend to anyone family and friends.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love my phone!!

    Posted
    Bookworm2019
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was skeptical about this phone. I loved my iPhone 7 Plus and I decided to upgrade because I knew it was time. The sales associate was very helpful and showed me how to use it. I’m glad I got it. The downsides: the phone automatically unlocks as soon as I pick it up and you have to be careful when swiping because you can easily swipe the screen away. My phone will sometimes screenshot when I pick it up. It’ll take some time to get used to. If you’re on the fence, don’t be! Get it! The colors are beautiful and crystal clear when I’m watching Netflix.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice upgrade

    Posted
    olemil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I couldn't wait till my iPhone 8+ was eligible for an upgrade so I paid it off early to get the XS Max. I am very happy with it even compared to my 8+ ( which I liked very much also). The display seems so much bigger than my 8+ even though the two cases are almost exactly the same size. I like the face recognition, much fast than the finger print home button. Never failed to unlock the screen yet and I am suprised how quickly it recognizes your face. Battery life is great even though I am not a power user but still better then my 8+. Very happy with the overall phone and hope apple doesn't come out with a new model so I can keep this one for awhile...lol.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    New XS Max is brilliant

    Posted
    Theresa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I upgraded my phone from the 8 Plus to the new XS Max and couldn’t be happier. So far I have found the facial recognition to be the best feature (time saving from having to put in your code when you want to keep the phone locked) but I’m still learning of all the other little tidbits this phone has to offer. I love how it takes up the whole screen so there isn’t wasted space around the parameters of the phone. It did take me a bit to get used to not having a home key and sometimes you get “stuck” in an app of you trying to hurry to close it but I am getting better with that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it!

    Posted
    CeeElEss
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have been vacillating between this purchase because I didn’t feel like learning a new phone but I’m glad I got it. It is very user friendly and has a decent battery life. I like the full screen especially while watching tv on the phone. I thought I would miss the button at the bottom but a quick swipe up and you’re back to the home screen. When I first bought the phone, I was playing a game and didn’t know how to get back to the home screen. Make sure you identify the bar at the bottom of the screen so you can swipe up. The picture and sound quality are great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Stunning Phone!

    Posted
    jrodpr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone definitely worth a shot if you are upgrading from an IPhone 7 or prior. You will learn quickly operating the phone without the home button. Just make sure you understand all the finger gestures shortcuts it is easy to use! The facial recognition is great and very fast. The camera takes the best pictures I ever seen in a phone. The speakers are loud and have great quality sound. The screen looks awesome. Please make sure you protect your investment using a screen protector. Because of its size there is a high risk of falling if you operate it w one hand. I also love how long the battery lasts!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Camera phenomenal

    Posted
    Prettypictureplz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The camera is all the good things said about it and more! I took pictures of some pigeons on top of a church few buildings away and I had the XR and the Max and the difference is day and night! You could not even make out that they were pigeons if you didn’t zoom in on the picture. The max , after taking the pictures at 10x close you were able to see they were pigeons. The XR phone didn’t even bring in that close to the birds. If you want to take really great pictures get the Max, if you just concern with talking on the phone get the XR works great for that

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Stunning Phone!

    Posted
    jrodpr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone definitely worth a shot if you are upgrading from an IPhone 7 or prior. You will learn quickly operating the phone without the home button. Just make sure you understand all the finger gestures shortcuts it is easy to use! The facial recognition is great and very fast. The camera takes the best pictures I ever seen in a phone. The speakers are loud and have great quality sound. The screen looks awesome. Please make sure you protect your investment using a screen protector. Because of its size there is a high risk of falling if you operate it w one hand. I also love how long the battery lasts!

    I would recommend this to a friend