Customer Ratings & Reviews

I was hesitant at first because this was my first time purchasing a MacBook, but the computer has run perfectly. It’s very user friendly. The M3 was definitely worth it.

First time using an Apple computer, and so far it’s been great! Way faster, than anticipated. I like the fact that I can use my iPad as a second screen/monitor. Will definitely recommend

Best Mac Ever Made. This thing can do anything for any body, 99% of use cases covered with this simple machine

Came in perfect condition and is fast enough for my everyday tasks at university as a data science graduate student

I love my new laptop air it’s affordable and great picture. It’s not bulky and definitely can store a lot of memory for me n my wife

Looks and feel great so powerful super speed like the colors im so in love with this mcbook

Apple is the best way to go, resources are perfect for what we need and battery life is incredible

Love this machine.I needed something for school and I got this for myself and I have never regretted.Very simple to carry along

This is first MacBook purchase and it is an excellent Mac so far. I do a lot of editing with videos and it is serving its purpose with ease.

the mac book speed excellent and buttress is good all of is nice

Love how easy it is to use. It lines up great so I don’t have to use my iPhone while I’m on it doing work.

Just started using it, smooth as silk, happy with it

Excellent to work and study, I will recommend this Mac book !

everything i needed to pair my already existing technology (iphone, watch, airpods). I've enjoyed using this as a solely developmental tool to manage and build healthy and professional maintenance within my life.

I had a trouble with the delivery but then they reshipped it! The mac is super great!

This is my fourth MacBook and I really love this one. I’ve had different versions. I did have to get things replaced because of some type of water damage but it’s back running good. I’m grateful!

Jumped from macbook air 2015 to 2024. Much faster, better keyboard and pad. Highly recommend

I love my Mac! I will never own another brand of laptop.

Great laptop! It has everything I needed! Great purchase!

I'm a long time Mac user, and generally buy and hold. But I reluctantly decided to upgrade my 2020 MacBook Air since I was worried about price increases on anything coming from China in the new year. The price on the new computer was good, the sale was seamless and delivery was quick. The new M3 chip MacBook performs great, but I very much dislike the dark Midnight color. It shows every speck of dust and every fingerprint. So the new computer sale was good, but I feel I have to mention the trade-in program here since I couldn't find any other place to review it. I typically sell my used electronics privately, but I thought I would give the Best Buy Trade-in program a try this time. They offered a good amount, but less than I could have gotten in a private sale, however, I didn't have to go through listing it for sale, negotiating, and meeting strangers for sales exchange, so I felt like it was worth it. I carefully packaged my old computer, which was still in excellent condition, and sent it to the trade-in center. 7-10 days was the given time frame (in writing) for receiving payment. Well, 7-10 days came and went. Tracking indicated that the computer had been received. So I contacted customer service by phone for an update. They were friendly, but couldn't help me, so they gave me an email address and told me to send an inquiry. That is what I did. In response I received a long auto-reply stating in not-so-friendly terms that "we will not reply to any requests for updates" (in bold red caps), "Requests for a status update on a delivered item will not receive a reply" (in bold), and "UPS marking packages as being delivered does not guarantee that we have actually received the package". Huh? Really? I could have easily sold this computer privately for double what I was offered for trading it in, but now, Best Buy has my computer and are refusing to tell me whether they received it or tell me how long I might have to wait to find out. If they are backlogged or overwhelmed, fine, I get it, but at least have the courtesy to say something like, "We're very sorry for the delay. We understand your trade-in is important to you. Someone will reply to you within 24 (or 48, or whatever) hours", because that auto-reply with its bold, red lettering gave some ugly, sketchy vibes. I was being yelled at for asking about something that belongs to me - at least until they pay me for it. I do not recommend this trade-in program and I wish I hadn't used it.