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Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 3.5 out of 5 stars with 34 reviews

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62%
would recommend
to a friend

Customers are saying

Customers are delighted by the performance of the MacBook Pro 13.3" Laptop, with many commenting on how well it works and its great functionality for everyday use. Positive feedback highlights its smooth operation and overall positive user experience. There were no negative customer comments reported. The refurbished MacBook Pro appears to be a reliable and effective machine.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Rated 3 out of 5 stars

    Good laptop for teen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didnt want to buy a new experience laptop for our preteen. This have her the apple experience without the full price tag. Setup was easy. Laptop did have lots of scratches on outside. Screen was in perfect condition. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac Book Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this MacBook Pro but it ran slow and I could not upgrade the memory.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical due to the age of of the marching but I must say it met better than good expectations. I did upgrade to ssd and 16 gb ram. So much faster. So I bought another for the wife

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Lap Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was leary about buying a pre-owed computer but have to say I'm very pleased so far.. in fact using it to submit this review ! My only concern might be it seems to lose power quicker than my last computer but time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice computer for it being used. Great starter for beginners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for school my wife loves it. Great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great macbook for a really low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my macbook and it work and all BUT, it has ALOT of scratches and it gets heated alot but any other problems No works great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair product all around

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, just slow. Good to use for school use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was barely functional looked like it was thrown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the computer I was in shock at how damaged you can apparently sell a computer, the entire bottom was broken off the computer as well as huge cracks and scratches covering the entire thing. Never buying “pre-owned” from best buy again. Had to return asap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a pre owned MacBook Pro and Can’t get into it previous user is logged in still I got this product for my son for Christmas and he cannot use it I’m very upset I’d give it no stars but the review makes u give it one even that is still very charitable not very happy and top it off it came with a note from the geek squad saying they checked it out and everything is ok , unfortunately it is not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard didn’t work and didn’t come with a charger. Idk what BestBuy was thinking

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop until I needed a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop but unfortunately it's a bit outdated now and I'm going to have to purchase a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want let you download apps Software outdated Not what I was looking for Has disc player Not value for price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a refurbished/used laptop for my granddaughter and she loves it and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great Laptop to have for music,school,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Laptop for everyone to use for home,school,or for music..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Apple MacBook is excellent got a great deal at

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Apple MacBook is excellent got a great deal at Best Buy highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it August 5th didn’t work month later brought it to computer place said had a bad hard drive how can you sell something for $400 and it’s on its way out when was supposed to be refurbished in working order never buy anything from Best Buy again they said it was past return date

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, it’s really nice and economical. I always wanted an apple computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does not let me put in my Icloud info. As well it wont let me download any app. Sometimes it wont open an icon and a pop up pops up and says there is an error. To close and reopen again. The mouse pad doesnt click on anything, have to try a few times for it to work. i am returning the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac book pro is awesome. Works great and worth the money spent

    I would recommend this to a friend
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