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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 81 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers appreciate the MacBook Pro 13.3" laptop's performance and ease of use, with many noting its speed and user-friendly interface. The affordable price point is also frequently praised. However, some customers reported issues with the cosmetic condition of the received laptops and experienced problems with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 81 reviews
  • Cons mentioned:
    Condition

    Rated 4 out of 5 stars

    Great For the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my MacBook works great! It did have a dent on it, but nothing to affect the performance. For the price I’m satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    pc pro very slow performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s very slow pc..... I want to exchange for a apple laptop air ...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Good for a young student

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is by far not the fastest. I have to take timed tests online and it was awful for that. The computer wasn’t in bad shape and I enjoyed the Apple Music feature, but personally not worth it. It was returned. They also don’t tell it it’s an early 2011 model and that was kind of frustrating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Very bad.garbich

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks bad . Don't work. I Chang 3 all was wery bad I return and buy new normal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get my granddaughter a laptop for college but I couldnt afford a new Mac so I ordered a refurbished one. I am very happy with my purchase. My granddaughter is also very happy !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Its a good laptop but has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but keeps making a clicking noise when its on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant about purchasing a refurbished computer I’m glad I did it works just Just as good as a new one. I would not have even known it was refurbished had it not been on the website. Plus I saved money.

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 2 out of 5 stars

    Great machine, bad look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer as a Christmas gift for my daughter, I was going to buy it at Amazon but I decided to buy it at bestbuy thinking that I would have better quality control, the computer had a dent besides scratches And dirty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowed down a decent amount since we got it. But gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced another MacBook with this preowned and I am totally satisfied. I have had NO issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great MacBook for my high school daughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter. Only used a couple of times since she was on break but so far it is working great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “E” on my MacBook keeps coming loose for some reason . Once I press it down it’s ok but it does that occasionally. Other than that I’m satisfied with the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived not able to update to newer iOS. Very slow and I had to pay a technician to clean all back downloads to clean hard drive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still a very good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mac, beyond the cosmetics signs, is still a very good and strong machine. The one a received was with 8 GB RAM plus a 500GB HDD, which is a really good deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hello apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first apple laptop and I love it now I know how it function

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac laptops might be a little costly but they are the easiest to use with little need to buy extra software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought it for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power adapter came broken and had to be replaced. Best Buy customer service was very helpful. Other than that everything seems fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. Worked as expected and the price was affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It works perfectly so far and good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Mac product and I it is wonderful! It is so user friendly!

    I would recommend this to a friend
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