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Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 3.5 out of 5 stars with 81 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers appreciate the MacBook Pro 13.3" laptop's performance and ease of use, with many noting its speed and user-friendly interface. The affordable price point is also frequently praised. However, some customers reported issues with the cosmetic condition of the received laptops and experienced problems with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 81 reviews
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. Most times I forget it was used and refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy with my purchase! The whole process was simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Apple Laptop for our Granddaughter to use at college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like e my Apple MacBook Pro! Always the best deals at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his mac book great for what he need for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Well not buy one again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having problems out of this computer all ready. Be careful on buying the per owned computers. I’m trying now to get it fix without having to pay 400 dollars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would take 2 minutes to open an application and was just extremely slow to start

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me a 2010 MacBook with a bad hard drive. Do not buy this item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't worth it. return it less then a week after purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurb Macbook pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not come with standard app #garageband. not cool

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Didn’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this laptop days after it was supposed to ship. When I received it, it looked great, very little dents and scratches. I pressed the power button, laptop makes “charm” noise as it turns on and then immediately shuts off. I took it to Best Buy, they basically said either to return it or try Apple. Had Apple Genius Bar look at it, they said the battery was fried and too outdated to replace. Took it back to Best Buy and returned it. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refurbished laptop about a month ago. So far it seems to be worth the money. The laptop is not perfect by any means but solid for being refurbished. A few scratches here and there (purchased a hard cover on amazon for 10 bucks) and sometimes left click button on the mouse pad is a little unresponsive which is not a big deal since I use a mouse the majority of the time. The battery life is pretty good for being used. Laptop also came with a 90 day warranty which is nice. Good school laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for school

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveee this laptop , I'm a college student and it works fine for me well worth it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came in really quick, and as far as the other reviews I had no issues with the functionality of it. If you are ok with a few scuffs it’ll be perfect for you! Price is great and I love the product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got computer and checked it over, all worked good and looked good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple - MacBook Pro 13.3" Pre-owned Laptop - Intel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Quality. I bought this laptop for my college freshman. Needless to say, the budget is tight. The laptop looks brand new. The performance is as fast as any new Apple. We got an outstanding VALUE.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Refurbished? No. It's used and it's defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit I received had hardware issues and was by no means refurbished. It performs flawlessly when memory is installed only in the lower memory slot but with the same memory installed in the upper slot the machine will not boot and will not pass POST (power on self test) as evident by the 3 beeps. This is documented by Apple here. https://support.apple.com/en-us/HT202768 The solution for me is to only use 1 memory slot, but the seller should have at least done some basic testing to insure functionality before reselling it as "refurbished." The reseller is claiming "refurbished" but it's actually just used and untested.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you receive the correct specs listed on the website. I was sent OS Lion 10.7.5 and not Sierra as listed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    know to upgrade ram when purchasing it used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    last of the macs you can get underneath and upgrade goodies to make run like new

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    MacBook Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I bought a pre owned laptop where it said in the description that the condition was good. However the laptop is super slow has a lot of issues, it stops working quite a few times and recently even the touch mouse stopped working

    No, I would not recommend this to a friend
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