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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 3.7 out of 5 stars with 49 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers praise the MacBook Pro 13.3" Refurbished laptop for its performance, noting its reliability and suitability for various tasks. Many appreciate its condition, describing it as excellent for a refurbished product and good value. However, some customers experienced issues with compatibility with newer systems. A few also mentioned that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 49 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great little computer!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of purchase, I didn’t want to spend the money for a new Mac Book Pro. The refurbished Mac Book Pro was a very good option. I had the Geek Squad transfer my accounts and information from my old laptop which went very smoothly. I love my little MacBook. Since the Apple product had different applications than my android laptop, I took me a little time to learn to use it and know where everything was located. I have not had any problems with it at all. I would definitely recommend this option.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overly scratched up with a couple dents. keys were filthy. There was crumbs or crust in USB port. Smelled funny

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Will last FOREVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop new from Best Buy in summer 2011. I'm not an Apple "person" and this is the only apple product I own. However, I give this laptop a GLOWING review. It has lasted me longer than any PC I've ever had, and after installing a new SSD drive last year, it is blazing fast. This laptop has been beaten up major! It's gotten wet, and has been dropped and dragged more times than I care to mention. Despite all that, it still runs like a charm and keeps up with all my demands, including major multi-tasking, picture-editing, heavy programs, etc. You can't beat the quality of these laptops. Cheers to 7 years together, and I look forward to 7 more!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great when I bought it but now I can’t upgrade anymore sooo I have to replace it

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves. Perfect size. Great look. But most importantly fast and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre owned there was a big scratch on the front near the apple logo, battery life could be better, but works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 4 out of 5 stars

    Great older apple MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price, in decent condition, working just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Buy New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was not compatible with the latest version of iOS. I had to exchange it for a new MacBook.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this item for my niece but the charging adapter wasnt working, i took it to best buy but they told me i needed to return the whole thing, i explained to them that it was only the charging adapter but they told me i had to return the whole thing, i ended up buying a new charging adapter

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and runs great. Shipped really quick and havent had any issues since receiving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MACBOOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these that was stolen a few years ago. Got the refurbished one for a great price and its nice. Very few scratches on the top of the computer. The rest is pristine and in perfect working order so far... Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    I really like it, fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processing, good for gaming in addition to school projects

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    didn't realize how old the computer was.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good computer ,but the technology was outdated it wouldn't support my iPhone 8. so I had to return it and upgraded for a newer Mac. I love the newer computer apple has great products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    1st MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little get use to it but love it now. Easy to use and it will be around long entitle pass on

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the refurbished Mac. Looked great and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. But little slow speed. Great storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Easy to use. Child friendly. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great and really meets the standard I wanted from it. This MacBook was a gift to my son and he does his schoolwork on it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything ian Apple isn’t meant to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything Apple makes is top-of-the-line most people just take time to get to that point in their lives it’s kind of like having a Harley or a crotch rocket LOL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes a lick and keeps on ticking

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished to begin with for my teenager, who managed to clog the system with malware. After a good wipe and reinstall it's ready for another round with the next kid.

    I would recommend this to a friend
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