Main Content

Customer Ratings & Reviews

Clearance
$839.99
Save $360
Comp. Value: $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 3113 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, Touch Bar, and performance as significant strengths of the Apple MacBook Pro. The lightweight design and long battery life also receive considerable praise. However, some users express concerns regarding the limited number of USB ports and the potential for overheating. A few also mention that the storage and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,113 reviews
  • Rated 1 out of 5 stars

    None

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sincerely make the clientele believe that they are better, they give reward cards for points and in future visits there will be discounts. I have bought many items and I never saw anything that they promise, do not cheat in that way, be honest

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE apple products, at the time when I purchased this it was the better of the MacBook options… it does get rather warm when doing basic work, but it cools itself down… all in all it is a MacBook and has all the Apple functions, but buy the M1 or M2 model if you’re able

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop enailing 1 i am not DAVID. MY EMAIL is not Davids yet you keep sending me emails. STOP...ir i will repirt you to BBB egarding confidentiality as you sent me his information and things he purchased. DO NOT MAKE JE EMAIL YOU AGAIN REGARDING THIS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO MAD WITH BESTBUY WORST EXPERIENCE. WAS FORCED TO LEAVE MY HOME DURING THIS PANDEMIC TO GET THERE AND BE TOLD IM BEING FORCED TO RETURN MY ITEM DUE TO EMPLOYEE ERROR. THEN WAS RUDELY RAN OFF WHEN ASKED FOR AN ANSWER! 1800 LINE HAS 60 MINUTE WAIT!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I will never order from best buy again

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tried to return to get help and best buy claimed they werent an apple certified retail. i had a firmware lock on my macbook catalina and they denied me assistance and said they would ship it put to a apple certified tech and never did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charger in far more inferior to MacBook Air magnetic plug into the computer type. The keyboard has never worked right. I'm very disappointed. It is a real lemon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They were prejudice and treated me like trash!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They employees there did not like me because I am black. I was treated like less than a US citizen. They refuse to assist me and ignored me and the questions I might had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible worst laptop out there

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased thus for my kid going into collage. She hates that it needs to go in for repairs it seems like on a monthly bases. I would not recommend!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheats

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheating problem with this product Bought brand new and it has got overheating issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had to take it to Apple for guarantee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen just turn off.. I hope the new one works better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Points

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reward program did not apply on this purchase. New terms from Best Buy si is telling me as a slot member not buy more apple products in Best Buy .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very lightweight and easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer completely stopped working out of nowhere. It will not turn on. Trying to go to best buy to get fixed, but have not had the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unprofessional

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get a receipt with this product, ordered it online and looked for a receipt via email but none was present...very weird!,,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the worst

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont even bother. you think when you buy pro that i can run music software but this is just such a joke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Supposed to be a great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I bought “open box” and it had a major battery issue. Thankfully Best Buy rocks and gave me a full refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible. Not impressed at all.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the money. Wouldn’t recommend to friends or family. Not what I expected it to be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not get the Computer at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fukcking policy !you guys canceled my order without any reason, very bad service ,pool credit company

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    5 year later review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I grabbed it in 2020. The Retina display looks amazing, the 500GB SSD is super fast, and it handles multitasking easily. It’s sleek, portable, and perfect for everyday use, though it can heat up with heavier tasks. Overall, has been a solid choice!”

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Came with Water Damage

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was given to me with extensive water damage according to apple

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 13”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I highly recommend getting apple care or some type of protection. I used it for 4 years

    I would recommend this to a friend
Sponsored