Customer Ratings & Reviews

i love my macbook but it overheats. i wish it worked better longer

The least happy I have ever been with a laptop, and I worked in IT for seven years. It's hardly good for anything besides a crazy expensive typewriter, which is disappointing given it should be a powerful laptop. However, 60 GB of storage on my laptop is "Other". I have cleared caches that I'm brave enough to clear, I've ran clean-up apps, I've gone through all of my files, all to bring "Other" down a couple GB. This is a problem I've had for almost two years now, and Apple still doesn't have a solution. It can't maintain the storage to do anything useful; save your money.

Love this product, your really making changes in tech when you go Apple.

Great MacBook but I don’t mind giving a review but no one wants to write a review that must have at least 36 characters!!!!

I like my MacBook, but I had to spend so much money on dongles and adapters to make it function with all of the other tech I own that isn't USBC compatible. The other day, the charger got bumped just hard enough to make it unusable. $20 for the cheapest, shortest charge cord replacement. $40 for a longer one. I pretty much have to be sitting next to an outlet if I need to use my computer while charging now, which is really inconvenient. The charge cord on my old Windows computer lasted for the entire 8 years that I had the computer. I've had this one for two months. It's really frustrating that I spent all this money on something that wasn't built to last, and isn't compatible with anything else I own.

Great computer. The best one I’ve ever had.better than the Air!

Great laptop! I only use a few times but it’s good quality

The best portable computer for a college student!!

Can I get a free simple of the MacBook for my YouTube channel

Wasn't worth the purchase and changed my mind. Bought in mind of using it. Didn't work when i opened it up.

I bought this computer about 8 months ago from best buy, and in the first month I got my fan being to loud, so I went to the apple store, since bestbuy wouldn't deal with it, and they reset the settings and an issue was gone for a month or two. But eventually it came back again. Same story repeated and on third time they took it for a hardware repair. After that was done same issue appeared in couple months and on top of it my battery now doesn't even last for 1 hr, Apple quality. I called to apple support and they said the max we can do is to take for a repair AGAIN. So basically they are just postponing the time so factory warranty expires and they don't have to deal with it for free. Also they found a dent on a computer that wasn't there on previous visits and I still have the same issue but it doesn't matter. So to summarize I paid the highest price for this type of computer on the market, plus I got the worst customer service. After this would never recommend apple product to anyone. Be advised I never thought this would happen to me either.

I recently purchased a brand new MacBook Pro, soon after purchase I began to have issues with my computer. I first reached out to apple thinking they would be able to assist me. I soon found out that my brand new computer was a 2017 version and had been on the shelf at Best Buy for a few years!! Apple wouldn't honor the year warranty considering it was more than a year old and Best Buy themselves was awful to work with. Needless to say, 3 months after purchase, I now have to purchase another MacBook but know I won't do business with Best Buy!!

I typically love everything Apple. I previously out the older generation MacBook Air and decided to upgrade, well that was a huge mistake. I've had nothing but issues! The computer shuts off randomly, the volume stops working and I have to restart the computer, and the battery is terrible. I highly suggest purchasing the older model when it's on sale. I didn't start having problem until after the return period so I'm stuck with this. I absolutely hate it! I wish I had purchased this through Costco, at least then I would be able to return this garbage or at least exchange it.