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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3113 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, Touch Bar, and performance as significant strengths of the Apple MacBook Pro. The lightweight design and long battery life also receive considerable praise. However, some users express concerns regarding the limited number of USB ports and the potential for overheating. A few also mention that the storage and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,113 reviews
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay but heats up. Good for school work. Has to cool down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I was already a huge fan of apple products but this is really nice. The Touch Bar is really cool. I just wish I would’ve gotten the larger one for the bigger display and the regular keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the new computer. We have had MacBooks for over 10 years and this is no different than the quality we have come to expect. The quality is so much better than the windows based options we viewed. All around a solid choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st MacBook, it's a learning process for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unable to take my previous computer into geek squad purchased plan to transfer data due to covid shutdown. it's ok, understandable and necessary and important to socially distance. But... have not been able to get thru via phone to customer care as well. i am struggling with transition from my windows format to apple safari. so my review is: beautiful computer, awesome appearance. long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this quickly when my previous MacBook Pro crashed after an Apple software update. Love the color and design of the keyboard/Touchbar. Make use of the student deal if applicable - saved money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad is exactly what my granddaughter wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect! My 21 years granddaughter wanted this for her birthday and she couldn't have been more thrilled! She wants it primarily to shoot and edit her films. And this has state of the art software for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy with this iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand. Perfect for myself since I'm not great at these iPads.

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but great, Should come with more usb ports. Shouldn’t have to buy usb cable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product .

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and cheap. Got it in sale. Easier to use and set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Great sound for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having issues with battery within first week, which was apparently an issue known by Apple. Other than that, loading speeds are good, and the speaker sound is an upgrade. Lightweight and mobile. Wish Apple had more free/compatible apps similar to the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product with overall great use. Easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a graduation from law school gift for one of my granddaughters. So far she has not put it to the long term test. Her last MacBook was great and was used daily. Hopefully, this one will do as well,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks and works great just a little pricey. easy to use once you get used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the awesome features!! This is the best device for editing videos, with quick uploads..this device is way better than my MacBook Air & I love my Air but the Pro is the best MacBook for gaming & video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect School laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a laptop for her junior year of high school instead of the school issued Chromebooks. She's taking photography and needed to be able to do her photo editing and more storage space. This worked out perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to upgrade and update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For how much computers are now and how much power they have, it really is an investment to have something mobile, light, fast and updated USB C. Yes. Its an investment and hoping to have it make life easier for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Great for my editing software but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s does heat up quite a bit. Runs very smooth though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE NEW MACBOOK PRO IS AMAZING!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY RECOMMEND BUYING THE MACBOOK PRO. THE FEATURES ARE AMAZING. I DO RECOMMEND BUYING THE UPGRADED VERSION THAT COMES WITH ADDITIONAL MEMORY AND MOTHERBOARD. I KNOW ITS EXPENSIVE BUT ITS WORTH EVERY PENNY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac book Pro Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy with full intentions on purchasing a Mac Book. The sales rep I spoke with was very kind and patient with all of my questions and I would most certainly recommend going to best buy and purchasing this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision I Ever Made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leaning toward another brand never considered a Mac Book. When I went to Best Buy I was convinced...based on the Apple name and reputation...I did it. I have the IPhone X and IPad Pro...knew I made the right decision.

    I would recommend this to a friend
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