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Customer Ratings & Reviews

Your price for this item is $1,232.99
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The comparable value price is $1,449.99

Customer reviews

Rating 4.8 out of 5 stars with 1220 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, performance, and sleek design of the Apple MacBook Pro 13", frequently praising the Touch Bar and its lightweight portability. However, some users express concerns regarding the device's heat generation, limited port selection, and the price point. A few also mention that the camera quality and fan noise could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,220 reviews
  • Rated 3 out of 5 stars

    Thehighlaptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TheThings it’s not easy! I have to for more than 2 months all ready and unable to get into!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design. Clear view screen. Light weight and easy to transport.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I don’t recommend over the new M1 MacBooks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overheated and turned off! Beware of this problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this MacBook Pro to work from home and after a couple of weeks I noticed that it would get hotter and hotter and the fans would go crazy Lloyd and hard just to cool it down. I use this for work from home only this is writing a document or making a spreadsheet not playing games online!! I then started researching and this is a known issue with Apple. Hundreds of similar reviews out there. I just didn’t know. Bestbuy sent my computer off to get fixed and I now have to wait three weeks to get that computer back. Hey bestbuy what am I supposed to use for work? Terrible service terrible Apple product. Very very upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the MacBook at an expensive price and it has the problem of constantly heating up. This problem has become really annoying. I don’t recommend this laptop. Also my friends who are studying computer science and know a lot about technology have said MacBooks aren’t great because their cooling systems aren’t good. Although the laptop looks aesthetically pleasing, it’s not a good purchase. Do your selves a favor and please don’t buy this laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great specs but the screen size WILL bother you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to like it, i tried to adjust, but 13 inches is just way to small for a screen, do yourself a favor and save yourself from buyers remorse and get the 16 inch i did and it’s a whole other world!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Short battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for my zoom meetings. The only thing I don’t like about it is that the battery life only lasts for about 2 1/2 hours.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    livid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Apple computer runs hot! Even after just a few minutes. And now this website says it not returnable and it hasn't even been 30 days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    need more features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was not what I really needed It is good but doesn't have all of the features I wanted in my IPad so I will be purchasing an IPad with more features.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    In for service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take in for service after having just a couple of weeks. Not charging at times when plugged in.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice computer but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a power issue. Had to send it back to Apple as there is power/startup issue after 3 weeks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Same thing as my 2017 mac air

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Mac thinking it was going to be way verter than my Mac air 2017 and I didn’t saw any difference. Running multiple chrome tabs and other apps at the same time the computer started to stutter and being laggy. I’m getting the 16 to see if it’s any Berger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems every step of the way

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one computer and before check out was complete they said someone had just bought it online so we couldn't have it. Then we purchased another one which did not work when we got home. Had to take it to be repaired before we even touched it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar

    Rated 5 out of 5 stars

    Perfect college gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s not a touchscreen, but I like the little Touch Bar, powerful computer. And great for the cost

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Definitely PRO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design while performing amazingly in a compact size. I used to own a MacBook Pro before this one the 2016 model but it was much heavier. However, the performance on this Pro is definitely PRO.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hmmmmm, Not a great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well kind of wish that I had purchased a new iPad pro, so I did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop after 2 months begins to slow down and can barely run most software apple SHOULD be able to run. Worst buy I have ever made hope to get an hp again that is better and faster.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Every item

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never opened it or any of the items I purchased I called in today with a question and the second transfer to the person she hung up on me and now I’m considering returning everything I purchased

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I sound old, but I am used to a windows computer and bought this because I was told it would make life easier for video editing. I HATE IT.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch bar

    Rated 5 out of 5 stars

    Amazing overall laptop!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first MacBook I buy and I'm very impressed with the quality of the product! Apple never seems too fail, every Apple product I own perfectly falls into place with this laptop. At first I thought it would be too small but the size is perfect for school and being ready to take just about anywhere. The Touch Bar adds to the great experience this laptop brings. 10/10 would recommend this laptop to any student looking for a quality laptop.

    I would recommend this to a friend