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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 3.4 out of 5 stars with 26 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition of the refurbished MacBook Pro 15", noting that it arrived in good shape and appeared like new. However, some users reported issues with the screen, including glitches and keyboard problems that caused letter repetition. These issues, while noted by several customers, did not appear to affect all units. Overall, the product's condition was a major positive aspect for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 2 out of 5 stars

    Missing charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was great no issues and does wonders. I received this computer without a charger from Best Buy since I bought it used. Box was open and they said they checked it. So missing things does give you low stars

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered it for my son for college. When it got here he was locked out. The prior person's information was still on the computer. We took it to Geek Squad they were not able to unlock it and it would keep a charge for more than a few seconds. We returned it and ended up buying a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied by the purchase product. It is almost like I forgot it was refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mac book pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product ever bought online i would recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trash don't waste your money return period ended to soon to find out how trash this thing is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery did not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer and the day I got it the computer didn’t work. Best Buy made me buy another computer so I bought it from another company!!!!!!! Beware ⚠️⚠️⚠️

    No, I would not recommend this to a friend