Customer Ratings & Reviews

The software is wonderful. I bought the phone for my cousin, and he loves it soo much. It runs smoothly. The interphase layout is very professional.

Very good condition … worked fine with no problem at all

Excellent condition! Works exactly a should. Unlocked for any carrier so easy to use on any prepaid network also! Super easy to set up also!

I absolutely loved this preowned. Very clean and perfect condition

works great just as expected. we are always confident when buying from Best Buy.

I recently purchased the iPhone 11 from Best Buy, and I can confidently say it’s one of the best decisions I’ve made! From the seamless shopping experience at Best Buy to the incredible performance of the iPhone 11, everything has been nothing short of exceptional.

I have been using since months without any issue. I feel like i don't need a new phone right now.

This phone works like it’s brand new! I bought it to drive with Uber since my other phone is a text/call only phone, and it’s matched exactly what I needed for ridesharing. It doesn’t overheat as much as my older iPhone 8, and it keeps on going through the night. Honestly, I would refer anyone to a used iPhone 11/12 since they are $200-$300 for low storage. Not a bad deal for how well it performs.

I am very pleased with this pre-owned reconditioned IPhone 1 which I purchased after I lost my phone. The price was right, and the service was great. I added a screen saver which Best Buy installed and purchased a pink protector so hopefully I wouldn’t lose it.

Works amazing! Quality is extraordinary for a refurbished phone

Good quality, I would not say excellent condition, the screen shows some minor screen scratches.

I got this open box iphone that it is in great condition, all is working, nothing wrong with it and I got it at a super price! Open boxes are great

I like them they good and price was very good too .

phone works great, and still has 94% battery life!

I am tired of paying too much money for NEW any smartphone. I've never owned anything used and always paid a full price for the cellphone. This time around, I decided to give a pre-owned phone a try and hope for the best. Even though the rating on the site scared me at first, then I decided to by this iPhone 11 just for a change. I couldn't be happier for the price I paid for used phone. I do recommend anyone to try it out before you buy another new smartphone.

Got phone for my son and it’s been working good since purchased

Great phone! I’m not the type of guy that needs a brand new electronic, so I typically purchase refurbished phones from Best Buy. I’ve done it twice. First, the iPhone X, then an iPhone 11. The first one malfunctioned due to dropping it several times, not because of any technical error. I recommend that if you’re on the frugal side like me, or cannot afford a new phone and need to make the best of it, Best Buy is reliable in providing good quality refurbished iPhones.

IPHONE 8 is very easy to use. Geek Squad set up everything for an additional fee, but well worth the time and trouble to do it yourself.

I bought a gift. This is phone working well. No problem at all. Everything worked well on phone.

Veey satisfied with the product and yhe service when purchasing.