Customer Ratings & Reviews

I’m really impressed with my phone! It’s working perfectly—everything runs smoothly with no lag or issues. The screen is clear and vibrant, and the battery life is great. It looks brand new, too—no scratches or wear. Overall, I’m super happy with its performance and appearance!

Bought certified refurbished. I thought I ordered a 128 GB phone but in the settings it says 256 GB? I’m not mad about it tho. I’m just glad it wasn’t a vice versa situation. Phone is in excellent condition. Definitely like new. Battery’s health is great. Only had minor scratches on the bezel of the screen but not noticeable once I added a screen protector. Super happy with purchase I would just advise you to make sure you receive the correct phone.

order placed on 9/26, received on 10/03 manufacture date: April 2024; first-use: October 2024; battery capacity 100%, cycle count 0 when received (1 cycle in the screenshot was my usage) No complaints about the product tho. I used Apple's diagnostic tool, and all software/hardware checks were passed. My only concern is the 90-day manufacturer's warranty (as opposed to Apple's 1-year warranty when buying brand-new), but hopefully, I will not need to use it. Best Buy and Apple must have some behind-the-door arrangements. I'm curious who would buy it and then return it at midnight on the same day of their purchase, judging from the delivery record and the first use date (unless the battery was replaced?)

I purchased two phones for families members so that they could have when I considered it be a good phone iPhones. They’re very happy with them. I didn’t pass along the phone that I had. I gave them their own. I really was happy with the price. They were refurbished phones so they had the quality of a new phone without me having to pay the price of a new phone. I really like the services of the young man who assisted me in the store And my family members lived out of town so I mailed them the phones and they were able to use them in their happy and they still learning to use them so I would recommend purchasing refurbished phones if you have that opportunity and Best Buy stand behind what they sell you and I appreciate that and they get wonderful service. I have no complaints at all .

Speedy delivery, also very impressed with the packaging it came in. Lastly the overall condition of the phone is excellent!!!

This is perfect, smooth and easy to use. Thank you Best Buy

I original order a regular iphone 15 but end up returning and ordered a iphone 15 pro preown. Its listed as preown with no condition ranking, I was really worry I would get one with many cosmetic flaws. Item looked brand new with few minor tiny scratches on screen. Ive only had this phone for 6 days but i havent had any issues. More digital zoom was nice, i saw no difference between a test picture with iphone 15 pro and my brothers regular iphone 15, he said mine show more depth. I ultimately picked this phone for usb c port, 15x digital zoom, better precessor. In long run i feel that it would work best with my every day need, mobile app gaming, significant web research. Iphone 15 regular is also a good phone, like most review on youtube would tell you it just bouls down to your must have and budget.

Had the 14 got the 15 pro and I’m in love! Type C charger witch I am totally ok with over the iPhone cord. Picture quality is great, charge and barely life is amazing the quality of the phone is nice and I just love this phone so much more

Long lasting battery life. Camera works beautifully, not to mention the zoom settings are incredible.

So I know online it says pre owned but this thing has to be refurbished by apple or someone. Cause the phone has like new screen no scratches, residue, or blemishes it was flawless, the battery was at 100% capacity with no degradation. But upgrading from a 12 pro this was a wonderful upgrades. Save your money and get this instead of the 16

I bought this iPhone 15 pro republished and yet it came out like new, I still use it until now and I have no complaints. The battery life is 100%, incredible camera and I bought it at a good price. I really recommend it

Another great used purchase! The fair/excellent ratings are right on. Apple products are over priced, but with these discounts I can still make my kids happy.

Would never know this was a pre owned phone. Not a scratch on it. Came unlocked and ready for activation. Battery life is great and came at a wonderful price point. Would totally buy a pre owned iphone again.

Its like brand new. Battery health at 100%. Good for thr price

Had a learning curve as I has a SE gen 2. It is wide for my hand. The 15 pro is ok but wish Apple believed in small phones for small hands. Haven’t played with the camera to much. My pics of the moon turned out well. Since this is my 2nd referb phone from Best Buy, I knew what to expect. Didn’t have any problems except had to go to my carrier for the esim to be set. I would do it again for my next phone.

It work well and no breakage. I was able to use it everywhere when I travel out of the country. Battery life is great. Quality sounds including the camera is exclusively worked smoothly.

I would 100% buy another Pre Owned iPhone from best buy again!!! Just got mine yesterday and it looks brand new. No scratches at all and battery life capacity is at 100% I would recommend buying Pre Owned phones from besy buy to friends and family.

the phone is in very good condition, no scratches or dings in it. the battery health is 100% and overall good quality.

I needed a new phone. This phone was a good deal for the trade in program. It works well and it came with no scratches. Would definitely get a refurbished product from best buy again.

Solid phone, minor scratches on screen and phone. Only complaint is that the battery life is short and one of the scratches covers the front facing camera which distorts images.