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Customer Ratings & Reviews

Your price for this item is $1,069.99

Customer reviews

Rating 4.6 out of 5 stars with 195 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance of the Pre-Owned Excellent iPhone 16 Pro Max, noting that it works great. Many are also pleased with the phone's amazing condition, great battery life, and stunning camera quality, especially in low light. Some customers have mentioned that the phone warms up when used constantly. Finally, customers express their love for all the new features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 195 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Long lasting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is amazing phone i recommend this phone and affordable

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Overheating IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 5 iPhone’s and have always been happy with my purchase. This iPhone becomes extremely hot when in use for more than 5-10 minutes. It doesn’t matter if I’m on a call, writing email. I have tried closing all apps and suggested solutions and yet it continues. I am debating returning for a replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is functional and served me very well. It came unlocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good so far , physically like new , I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast shipping, item was exactly what was posted in description!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all, saved a huge amount of money. Great for my purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    13 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good good good very good . O yes I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phoneeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee works. Great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone 16 pro max 5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great no issues and good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting back to iPhone after 6-7 years , it's doing well so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re-think refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item, bought it refurbished but in excellent condition. In love with this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent phone in a very good condition. Working as should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying 16 pro max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Everything is perfect. In store, the best-buy employees are very helpful & friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it, the battery health was 100%, the phone looks intact!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As gift is not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good and just a gift for my grandkids.the will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone conditions, it is like new, great quality-price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and even though it was pre owned it it works just like new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 pro maX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in quick and the phone looks great will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone good food for a college student ***

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 Pro Max (unlocked)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup and works great! :) Thanks Best Buy!!!

    I would recommend this to a friend
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