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Customer Ratings & Reviews

Your price for this item is $124.99

Customer reviews

Rating 3.8 out of 5 stars with 378 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the price, condition, and unlocked status of the phone. They appreciate the good value for the price, the excellent condition of the phone, and the convenience of having an unlocked phone. However, customers are negative about the color accuracy, battery life, and iCloud sign-in issues. They have concerns about receiving the wrong color phone, the battery draining quickly, and difficulties signing into their iCloud accounts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 378 reviews
  • Rated 4 out of 5 stars

    Refurbished phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service snd easy website. Phone in great shape

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too much wear and tear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accessories were not of Apple, and it was no where mentioned in the product description. Secondly the phone was making noise when you press it from lower right corner, so basically it was broken and the sound was coming. Too much wear and tear, was not good for use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    CPO iPhone 6 (Unlocked) Gold 64 GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reluctant to purchase a pre-owned phone being this was my first time ever having to do this. With that said I was not disappointed with the quality and functionality. It's a relief because I had to deal with a 4S for longer than humanly possible. Just make sure when you get a SIM card activated (AT&T), they put the new IMEI # in the system so the new phone is registered and not the old one. Overall, I am very content with this product. Also, happy to be back in the modern age.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at the condition of this pre-owned phone...it looked new! It was a gift for my daughter & she's very pleased with its performance.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Beware of duplicate parts on unlocked phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Unlocked iPhone 6 and gifted to my sister. She was complaining about battery problems and I did not pay attention initially. In 50 days of usage, the battery was draining quickly (battery goes from 100% to 0% in 2 hours with very minimum usage). She checked with local Apple service center and they informed her that the touchscreen panel was replaced with duplicate part on this unlocked phone when I purchased. I felt embarrassed after all I couldn't give a good phone to my sister. She stays oversees and I couldn't do anything with this phone now.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished iPhone was in good condition. Battery life terrible. Without even using any apps battery goes from 100% to 50% in 30 minutes. Very disappointed with battery life

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    In very good condition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can recommend this product. IPhone looks like the new one and works well! Only thing is I didn't receive original Apple charger.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone was in good condition, it did have very minor dents. However, the only problems I have came across is that the phone is slow and the camera shutter noise will not come off! It gets very annoying trying to take pictures with a very loud shutter noise.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great condition pre-owned iPhone 6, so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 6 bought in store, in great condition for being pre-owned. No scratches, looks brand new straight out of the box. Works well, so far so good...

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone refurbished because I refused to buy a new iPhone full price, it's the way to go, save hundreds on a phone that's exactly the same as a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Cdma phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a refurbished phone for move to cdma network. This phone was a little expensive for a iPhone 6 but it was in excellent condition and worked great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in excellent condition as advertised. The battery shows 88% available capacity, which is not great, but reasonable for a used device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The details says it comes with the original accessories but it did not come with the original charging cable or wall outlet. kind of disappointed on that.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Iphone 6, in good condition, like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 6 in good condition, no visible scratches, looked brand new out of the box. Only brings charger from a brand named Sharkk, not Apple.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple - Pre-Owned iPhone 6 128GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Pre-Owned" but it was in like new condition! Excellent replacement for my iphone 6 16Gb that died due to known battery issues and I didnt want to upgrade to iPhone7.... one word of advice shop at Best Buy before you go to the apple store! because There's no geniuses at the genius bar!!! [Best Buy 5 Stars ] [iPhone 4.5] [apple store 1 star] and [No Stars genius bar!!!!]

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love all the iPhones. I wish it had a longer battery life, but that could also be me being on it too much!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exterior condition of the phone was great, but once I started using it I noticed that the battery couldn't hold a charge for longer then 2 hours. I had to replace it and this ended up adding an extra $50 to my cost. I was disappointed because I was told it was in excellent condition.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has minor scratches and dings that you would expect from a refurbished item. Works great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 1st phone for my daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 1st phone for my daughter. The iPhone is very easy to use. I would purchase a refurbished phone again

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 2 out of 5 stars

    Messed up location services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in good looking condition, no scratches or anything but noticed the location services would say i was miles away from my actual location and pretty much made all the apps that need my location useless like google maps and shopkicks. My boyfriends phone which is also pre-owned works fine though so it must depend on each phone and how the functionality check is done

    I would recommend this to a friend