Customer Ratings & Reviews

The phone is in excellent condition, no scratches or dents on the phone. Came right on time, my daughter loves her new phone.

Good phone I bought for my niece she really likes it a lot

Works great no problems great customer service would def buy from here again

looks new, i had no issues encountered. will recommend

Still learning how to operate it because I’m not a tech savvy person but I have the help that I need. My children.

Gorgeous LCDscreen. Haptic engine is snappy. LCD screen looks better sometimes and other times OLED looks better. OLED is more color saturated but thats not necessarily a good thing all of the time. Its a trade off. Amazing quality phone.

its good just that the charger port is failing but overall it is greta

Really good and reliable phone my son loves it. Customer service was amazing and very quick and had all the answers i needed. I was in and out i had no problem setting up the phone quick and easy.

iPhone XR 128gb is good option, but the charging cable and adapter are not original Apple. It take a long time charging

Phone is in excellent condition. Functionality is great, and cosmetically looks like new. Very happy with this purchase.

Works well and has plenty of memory. A little slower than id like but besides that works great

perfect shape , exactly what i ordered. Definitely recommend for those who want apple but dont want to pay new apple product prices

The product came all full of scratches and with small dents in the corners. I returned it the same day I received it. But Bestbuy's service was not nice. I do not recommend buying pre-owned at Bestbuy.

the worst shopping experience, I recommend not to do it, product in poor condition, customer service does not solve if you change or return they make you pay $ 45, bad experience for a customer of years. Scratched screen.

Such a great cell phone can’t even notice it’s refurbished

I love the ui the new Apple update has I would recommend.

The phone arrived with scratches all around the edges. The glass edges around the camera are chipped. So frustrating to wait over a week and then get a phone in this condition. This phone looked like it was never taken care of the previous owner. A simple $12 case would have prevented this kind of thing. Best Buy should not allow this kind of product to be sold though their website. I will return this phone.

it's very good to use, the color is black, very nice

I liked the price & it’s good condition just wish it came cleaner

Phone was so dirty a of dirt sorrounded in the camera a lot of scratches battery life 83% not worth it