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Customer Ratings & Reviews

Model:
MD786LL/A
SKU:
5656250
Your price for this item is $159.99

Customer reviews

Rating 4.1 out of 5 stars with 52 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and smooth performance of the pre-owned iPad Air, with many noting its ease of use and convenient size. Positive feedback frequently focused on its functionality for work, play, and everyday tasks. However, some users reported issues with battery life, including slow charging and unexpected shutdowns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I need some help set up my iPad no thank to you . Unless I pad you people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. I was worried buying a tablet that had been used before but I have found no problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the “best buys” I have made from Best Buy. Will not ever be without it. Used all the time

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I b ought this for my mom for mothers day, she didn't try to use it until a couple weeks ago and come to find out it will charge to 100% very slowly but when you use it for 15-20 minutes it dies and wont turn back on until you charge it back to 100% which takes forever for it to just die. I tried returning it but wont let me since it has been more than 15 days, very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ipad. It works great and I function very well when I am on the road for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about buying a new Ipad but this unit more than suits my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for my husband! And he said that the wonderful AirPod!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up broken. Wont turn on. I brought it to Best Buy, they tell me the battery is dead and its not fixable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item doesn’t charge completely, slow processing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last long. Had to return back for refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best product. Stopped working in 2 weeks. Best Buy needs to institute better quality control on what they sell to unsuspecting customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We expected more from a refurbished Producted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPad was scrATCHED AND BANGED UP! We returned it and got a new IPad. This was really un usable. :(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    What a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the last time I purchase anything from Best Buy. They sell these as 3rd Party but won't support them. I bought this very iPad and the battery did not work. Refused to repair it as they would for something sold in their store. This 3rd party did not have a phone number, only an email that said I would get a response from them in 24-48 hours. This is very unacceptable. Best Buy is unwilling to take responsibility for 3rd party sales.

    No, I would not recommend this to a friend