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Customer Ratings & Reviews

Model:
MD528LL/A
SKU:
5656317
Your price for this item is $109.99

Customer reviews

Rating 3.5 out of 5 stars with 138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.1 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers highly value the iPad mini's condition and ease of use, with many praising its functionality and convenient size for travel or everyday use. However, compatibility issues with newer apps and limitations on software updates were frequently cited as drawbacks. Some customers also reported problems with the charger and screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-138 of 138 reviews
  • Rated 5 out of 5 stars

    Like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished iPad is like new. We have had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother liked her gift very much she uses this iPad more for bible readings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! 100% recommended! Works perfect!! Buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter love it she take it everywhere with her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Dollar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet. Wayyyy too expensive. But you gotta bend to what excepts the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb iPad mini 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, super fast shipping. No issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great worth the wait and perfect for my 1 year old son

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the iPad and it’s had someone else’s iCloud in it... then when I got the information out it would not update at all I even took it to apple and they said that it was to old of a model to update so I just ended up paying the money for a new iPad at apple

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pre-owned for my daughter, she uses it everyday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t order refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the device locked. Order online as a to avoid going in the store and now I have to take it in to try and get the device unlocked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 years old. Can’t run any current programs. It’s a frisbee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pre-own iPad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its pre-own what do you really expect. can't do much With it. freezes up a lot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item just malfunctions at all times while using it freezes, shuts off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iPad was not working at all when it was received . Referbished iPads are not a good thing to purchase .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t download App Store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worthy can’t download Netflix and YouTube App Store. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The item only worked a day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was only Good for a day We we’re very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad refurbish mini16gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ir does not work has The password. Of another person

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    VERY SAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this because I thought it would be great for my baby's therapy classes (they have apps for kids that help her learn) and for me to use Hulu/Netflix etc. I got the package in about a week on standard shipping. Time was good. It came in a basic box. Elevated on cardboard and a thin tight sheet of bubble wrap around it. It looked pretty well wrapped except for the rest of the box being empty. Anyways, so the first thing I notice is that it was not cleaned and full of fingerprints (I hadn't touched the screen at all yet). I turned it on and immediately THE WHOLE LEFT SIDE OF THE SCREEN WAS GRAY AND THEN TURNED BLACK. PIXELS DEAD. Totally ruined my night. I found out I could exchange it for another Ipad at the store and they would price match. I will get it replaced today but I am unhappy with my experience. IF YOU WANT AN IPAD, DO NOT ORDER IT ONLINE. PRINT OUT THE DEAL YOU FOUND ONLINE AND GET A PRICE MATCH AT THE STORE SO THE STORE CAN GIVE YOU THE DEAL. GOOD LUCK!!

    No, I would not recommend this to a friend