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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 3.5 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.1 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers highly value the iPad mini's condition and ease of use, with many praising its functionality and convenient size for travel or everyday use. However, compatibility issues with newer apps and limitations on software updates were frequently cited as drawbacks. Some customers also reported problems with the charger and screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 138 reviews
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    If you want to use for Cricut Design space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to use for Cricut Design space don't buy this one. It's the only one they don't support and I did not know it because the BB description does not tell you what generation this is. I had to wait until I got it and tried it in design space and when it said "not supported, I looked up code on the back of the iPad to find out that this is 1st gen iPad mini that is close to 8 years old! Best Buy won't even let me pay more for a higher generation one without sticking me with $45 restocking fee. I only bought this to use with my Cricut because Cricut stopped supporting Google chromebook that I was using and now I had a. iPad I cant use unless I want to give BB more money for upgrade plus, "$45 salt in my wound". Thanks for crappy customer service BB. Oh yeah tablet runs real slow also.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Great ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Was not sure about buying refurbished but this product is great! Looks brand new.. works wonderful.. wonderful item for my five year old!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Charger

    Rated 4 out of 5 stars

    Perfect for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's 5th birthday. It's perfect for playing games and navigating educational contents. 4 stars only because it came with after market charging supplies that didn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I missed iOS 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPad pro and got tricked into updating it to iOS 10. It was all downhill after that. Dozens and dozens of my favorite games and apps no longer worked and I hated the iPad I used to love. Then I bought this from Best Buy. The only imperfection I could find was a small nick on the back cover. It came with a 90 day warranty, a lightning cable and an AC adapter. But most of all, it came wit iOS 9! And my sorely missed games had a new home. I am now in love with both of my iPads now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great! Less the price. A win all around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Software update

    Rated 4 out of 5 stars

    Great iPad to carry around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my iPad mini...perfect for checking emails, play games and since is so light that I can carry in my purse and read my book...the only con is that cannot update to iOS 10. But there is plenty of apps for iOS 9... I cannot complain.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is in excellent condition! Looks brand new! I purchased it for my 8 year old to watch videos and play games. If you want it for more than that... I would get the ones with more memory etc.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great condition !! Awesome purchase for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this tablet and had a mixed options of reviewed so I really took a chance on it ! And so glad I did, it came in excellent condition and it works great for my children they have no issues at all and will be purchasing again for Christmas ! Only downside is some items are not able to be downloaded because it is an older model

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Worth every penny. Works and looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Hoped for great condition iPad and it was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mini1 is really a great tablet compared to others. It is far superior with the Kindle newspapers download compared to using a Kindle tablet for the same daily newspapers. It is not super fast as probably the Mini4, but this cost less than half of the latest model. If this is your only computer device, you might be disappointed in speed. Having said that, it does more than I expected and with Apple, all your contacts, email, music and pictures (limited by 16 GB model) all sync with iPhone, iPod touch, and you Mac computer. Couldn't be happier. The iPad received looked brand new, not a scratch or dent anywhere and battery lasts me most of the week. Buy the highest grade offered - not the cheapest refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple easy to touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use I gave to my 81 year old mother she loves how easy it is for her to use

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPad mini, works lovely and it’s in perfect condition. No complaints..

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good iPad for refurbished!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy refurbished products again. This works and looks perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Ipad Mini was as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some difficulty setting it up as no instructions were included. It was a refurbished device. Once I got it set up all is working well.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Mother’s Day gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom who has never owned an apple product and thought it would be a good beginner product! Works great, but it is a little slow since the software is older! I would have invested in a newer model if I had known it was going to lag that much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great used product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure about purchasing a refurbished iPad but haven’t had any issues at all with the performance of the iPad. Only issue is it’s an older model and can’t update IOS to download newer applications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to gift it but once I tried it, wanted to keep it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have ever bought a used electronic and was very apprehensive about it, but this was purchased for a child so I didn’t want to pay the brand new price tag! The screen resolution of this particular iPad mini is not as crisp and clear as our other older, used one, but it functions just fine so far. He is happy with it, so I am. If anything changes I will update. 1/5/18

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it for me to use for travel for movies or other thibg. for the price its really good. the one star less because it doesnt have apple charger and the packaging was not good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good, but obviously not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model provides the basic functionality that you might need in an ipad. If you need more features, buy a newer model.

    I would recommend this to a friend
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