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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 3.5 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.1 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers highly value the iPad mini's condition and ease of use, with many praising its functionality and convenient size for travel or everyday use. However, compatibility issues with newer apps and limitations on software updates were frequently cited as drawbacks. Some customers also reported problems with the charger and screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 138 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it and it was slow from the first time we turned it on. I tried to shut it down and try again but did not work, so we returned to store and got an Amazon Fire HD 10

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility, Speed

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just save your money and buy the newest one either here or at Costco. I really shouldn't have cheaped out with buying this but DO NOT BUY IT. It is a freaking GEN1 for crying out loud. Super slow and cant use all the apps of today. My daughter has a love and hate relationship with it. Again, just buy new.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software update

    Rated 2 out of 5 stars

    Wont support new apps and games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont update to new software so many apps wont work with. I purchased about 20 refurbs for work, most were newer and 2 were the iPad Mini Gen 1 (this one). 2 important apps wont install because the software is not supported. Unfortunately it took me 5 weeks to get to setting these up after purchase so I am past my return window and stuck with these 2.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my granddaughter and she does not go anywhere without it. Absolutely best thing I could have gotten a 9 year old.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Speed

    Rated 1 out of 5 stars

    Old and slow not worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is way to old all the apps say that it’s not compatible with the iPad no music or games work and it is super slow!!! not really sure what this would be good for but not for a kid to enjoy...maybe just an expensive paper weight?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was looking into buying any table for my 2year old... but once I saw the price and looked into other models of the product.....I I realize that the speediness wasn’t that dramatic off… Then I looked into my daughters because she has a generation for…Once I received the iPad she love it....

    I would recommend this to a friend
  • Cons mentioned:
    Software update

    Rated 3 out of 5 stars

    Nice for grandparent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed you can not update the software on the device. But you can still use to search the internet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad is great. Bought it for my son for Christmas and I was nervous it would look used but, it didn’t. It looked brand new. Not one scratch on it. It came in a regular box with generic charger but, that’s fine. We had an iPad box from another one so we put it in there. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    best ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small fast and easy to use great for traveling. Music and movies!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one for my granddaughter so she could do her school work. The school laptop had a mind of it's own. Some days it just did not work. She loves it and she takes it every where she goes. She said she is saving her money for the larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Quick delivery. iPad was in very good condition

    I would recommend this to a friend
  • Cons mentioned:
    Software update

    Rated 4 out of 5 stars

    iPad mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but outdated ............. you can't upgrade to latest IOS version.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Used ipad not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall looks good and works good. Wouldn't really know it was used if I didn't buy it myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for first time iPad user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty pleased with the refurbished iPad when I first saw it, although packaging could've been better. Over all it is pretty cool for the friend we bought it for, she's really happy thank you!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad for a refurbished unit. A little slow and does often glitch but it does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow but the price is good. Perfect for a child or someone who doesn't do much!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ipad Mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally had to buy 3 before I got one that worked properly, fortunately Best Buy’s return policy made it painless. The IPad was a Christmas gift for my 5 year old. It’s a really good deal considering it’s only used for educational games and YouTube Kids. Great Investment for a first time user!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kiddo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my toddler to play educational games. Loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Everything I had hoped for with the best price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in less than a week. Completely flawless. It’s for my 5 year old so I wasn’t big on getting her a brand new one for hundreds of dollars more than what I paid for this one. Very happy with this purchase and intend to keep my eye open for another for my son.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Well I not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bec the send me the iPad with no the original box never again for your company

    No, I would not recommend this to a friend
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