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Customer Ratings & Reviews

Your price for this item is $54.99

Customer reviews

Rating 3 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 2.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

50%would recommend to a friend

Customers are saying

Customers often highlight issues with the phone's buttons not working and scratches on the phone. Some customers have also mentioned that the phone is not compatible with T-Mobile service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
  • Rated 3 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for what is for, checking emails and texting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for affordable Gadgets and Price match!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband's Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a replacement phone for my husband. Ordered also a mean case. He is very happy with it and I hope he does not break any more phones in the near future.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    its really junk. Not even started

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really poor quality not even started. i bought three phones, all are waste of money. i am out of country otherwise i would return it back,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Travel

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone unlocked to travel. I popped in my international sim and it worked perfectly. Camera was very good and mirrored my current xr so all my music and contacts were already on it.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even had this phone for four months and it doesn’t even work anymore screen went black

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realy injoy it I use it to text to my friends and check out things I realy like it its very injoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product... I would definitely buy again.....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone did not charge! Skeptical for a reason!!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as a terrible piece of equipment. The rep that sold it to me was not very forth coming!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a great price. Very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Apple - Pre-Owned iPhone 5 4G LTE with 16GB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in very bad condition, too many scratches

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished phone sux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I put the sim card in the phone it shuts off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for what we paid...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to save money to replace a phone but should have paid more to get a more updated phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't reach the minimum expections as for the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gadget

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great start for cellphone to be able to communicate with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been asking for a new phone. The phone has been great for keeping track of my daughter and being able to video chat with her.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not really unlocked

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t really do anything with this phone once received as it was still locked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    it was a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift. I found out she had already bought a new one which is larger from AT&T and will try to return one of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple pre owned phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really never used it I sent it back, im sure its a good phone but I like android.

    I would recommend this to a friend
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