Customers often highlight issues with the phone's buttons not working and scratches on the phone. Some customers have also mentioned that the phone is not compatible with T-Mobile service.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
Cons mentioned:
Condition
Rated 3 out of 5 stars
Fair
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchase 6 IPhone 5 one week ago. Unfortunately, the IPhone 5 refurbished 2 phone Power on not working other one is got some scratch I took the 3 phone back to the Best Buy for a full refund. And the other 3 phone is good condition no scratch work properly..
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
I would recommend this to a friend
Rated 3 out of 5 stars
It’s just “okay”
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to replace a 5s that my son broke.. didn’t think there’d be much of a difference but the 5s has a lot more features. Not impressed with this one.. wish I had known better.
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Refurbhised.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For$84.99 I think it's worth even though camera doesn't work. Can use for basic things such as calls, wifi calls, browsing
No, I would not recommend this to a friend
Cons mentioned:
Touch screen
Rated 1 out of 5 stars
Phone looked good but worked poorly
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
There were a lot of glitches with this phone. The touchpad would not work properly and it was stuck on some accessibility feature that said everything out loud. I have done an update, turned it on and off a few times, and have done a hard reset and it now seems to be working alright. Hopefully it will continue working fine. Basically, my advice is to order a new pre-paid phone rather than a pre-owned phone for the extra $50. It'll be worth not having to deal with the the issues that a pre-owned phone can come with.
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
No, I would not recommend this to a friend
Cons mentioned:
Battery life, Touch screen
Rated 1 out of 5 stars
Battery and Touch Screen Problems
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just got the iPhone 5, refurbished. Fully charged battery then down to 1% after 5 minutes of a YouTube video. Touch Screen is not sensitive anymore.
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Meh
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
5s has a lot more features. Not impressed with this one.. wish I had known better.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Gadget
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great start to have for kids for communication purposes.
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
I would recommend this to a friend
Rated 2 out of 5 stars
Battery
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything else is great but very terrible battery
No, I would not recommend this to a friend
Cons mentioned:
Touch screen
Rated 5 out of 5 stars
I have had better
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do not like this phone. It is hard to navigate and it gives me grief. This phone always freezes up and the screen does not respond to touch commands.
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
I would recommend this to a friend
Cons mentioned:
Condition, Touch screen
Rated 1 out of 5 stars
Used iPhone 5
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wasted my money. Scratches on phone and buttons are not working.
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Unsatisfied
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its battery was very poor. It was not charging properly.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Reliable to buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a little skeptical but the phone was delivered as promised. The chargers were not original, but the phone came in good condition.
I would recommend this to a friend
Rated 4 out of 5 stars
good pone, good price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just needed an emergency go-phone. This one fit the bill. (pun intended) The phone arrived promptly.
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good condition product no scratch everything works ok..
I would recommend this to a friend
Rated 4 out of 5 stars
iPhone 5
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for toddler who are over the tablet phase. Not compatible with Tmoible service.
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
I would recommend this to a friend
Cons mentioned:
Condition
Rated 4 out of 5 stars
Looks new
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks new it does have some scratches on the back but other then that can’t complain
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
I would recommend this to a friend
Rated 3 out of 5 stars
First iphone for grandchild
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is in average condition, great for a young child's first iPhone.
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 2 out of 5 stars
iPhone 5
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think it refurbished. The battery keeps going low.
This review is from Apple - Pre-Owned iPhone 5 4G LTE with 16GB Memory Cell Phone (Unlocked) - Black & Slate
No, I would not recommend this to a friend
Cons mentioned:
Touch screen
Rated 1 out of 5 stars
very disappointing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got a defective piece. The touch screen wasn't working properly. Had to return the phone the very next day.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Cheap & works
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great & couldn't beat the price. Bought this to replace a broken iphone 6Plus till the new iphone X comes out