Customer Ratings & Reviews

It works well. A great starter phone. It is small, handy and easy to manage.

The phone was advertised in (I believe) "good" condition. I did not expect it to be flawless, and it was not. There are a couple of noticeable scratches on the screen. But so far the phone functions as it should, and I haven't noticed any problems with the battery yet. All in all, it was an inexpensive way to slightly upgraded from a smashed iPhone 5 to a used 5S.

Arrived fast. Phone in excellent condition. Very satisfied no complaints.

Full satisfied with this purchase. Delivered on time. Looks like new.

Packing wasn't great so as charger.. but am fine as long as it works!!

This is small but nice phone,great for a kid,with a lot of expectation

Product is good for what we spend and I am satisfied with the product

Everything came good minor scratches workers like new

An Excellente quality of pre-owned iPhone! Very important is unlocked! Not bad memory with 16GB storage capacity, very good 8-megapixel iSight camera and 1080p HD video recorder, and also have available the Touch ID fingerprint sensor for security. Best choice for low-cost iPhone!

I had never bought an unlocked phone so was wary. However, the phone that arrived is every bit as good as a brand new phone. It was also simple to synchronize the new phone to my old one so the transition was seamless.

It works as described, good price with 90 days warranty

I have to say that the phone was delivered fast which was convenient. The sides were a little scratched but the front screen and back were clean. I noticed that the front camera has dirt in the Lense which effects the selfie picture, but I don't take selfies so it doesn't really bother me. Over all it is a good phone at a good price.

Like the phone but I just got it and battery only last to 50% before it shuts off

I purchased this to store my music and Bluetooth to my speakers. Found out, I have to store Apple music. Solution, free up space with my music collection. This device is just too convenient and can make phone calls, 'cause it needs a SIM card. I'm new to iPhone and still discovering the features, but so far so good.

I needed a phone for my foster son on a budget. Best Buy's refurbished phone program provided the perfect solution. A reasonable price for a functional product.

Good Deal Apple IPhone 5s...I was pleased with the quick delivery and quality of the phone I received from Best Buy. not wanting to buy a new phone for a 5th grader, this turned out to be a great purchase at a great price. Phone had operated perfectly.

I got this iPhone 5S to replace an iPhone 5c that stopped turning on. My daughter loved it and it has full functionality without service turned on. She can use WiFi to text and use all the apps. The phone has worked out well without any issues. She loves Siri and the thumbprint sensor.

Bought the phone great price but only worked one day before bricking taking it back to best buy to replace it hopefully an anomaly

The box it came in was really dented but the phone was great, I couldn't notice any scratches unless I was looking for one. I was annoyed to see it had a barcode sticker on the back of the phone but I have a case on it so it doesn't really matter. I wish it came with earbuds.

I was impressed of the quality of the phones. I wasn't to notice if the phones was new or pre-owned. Received in a pretty beautiful package. Will buy again !!!!