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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 3.6 out of 5 stars with 286 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are pleased with the Pre-Owned iPhone 5s 4G LTE with 32GB Memory Cell Phone, but there are some concerns about the battery life. Some customers have reported that the phone does not stay charged after a short period of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 286 reviews
  • Rated 4 out of 5 stars

    Great purchase ! Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase would recommend to anyone on a budget looking for a reliable phone .packaging and charger unoriginal however. Fast delivery !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was labeled refurbished, but occasionally the phone dies (with a good deal of battery left )for a few hours, then let's me charge it back up. Other than that it's in good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Tracfone and is good quality. Takes good quality pictures. Easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone only worked for about 7months... one day the phone when off and we could not get it to turn on again...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived looking brand new and the person I bought it for was very happy. Came right on time and she could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for phone. Like new. Will keep buying throughout the here in future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good phone . not too expensive. only it is not holding a charge will take it to best buy to have it looked at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very reliable, but doesn't work well with portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone was very new, but it did not charge well with a portable charger. but, it works like it's never been used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter as a refurbish phone and it was worth the price. In great condition and works for AT&T.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone for teen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son, love this phone . Right size and what a awesome camera. We are very pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has some wear, but works great for kids. Way cheaper than a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CAME WITH EVERYTHING PHONE WAS GOOD CONDITION AND IT WAS UNLOCKED

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent mobile phone for an iPhone first timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s I purchased not only works well but it is also in good cosmetic condition. My nice loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be an older but it works great! The 5s is great for those who want the iPhone with the fingerprint and can’t afford the newer models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, condition fair, shipping slow but adiquite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks like new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is good so far and it looks like new. Gifted to my friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPhone is a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an iPhone for my 12 year old grandson and chose to purchase a refurbished one with a military grade case since he is... well, 12. AT&T store claimed they couldn't get the unlocked phone to work. Took it to the local Best Buy and the tech there was able to immediately make it work. Been working great ever since. Excellent value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything is working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera, the entire body of the phone with all the features are working very fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fair price, functional is good, but battery issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All functional is working ok. However, after a year the battery has a big degraded. Have to charge every night.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is good but last only a year. I have it for 7 months and it's breaking down.

    I would recommend this to a friend
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