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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 3.6 out of 5 stars with 286 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

69%
would recommend
to a friend

Customers are saying

Customers are pleased with the Pre-Owned iPhone 5s 4G LTE with 32GB Memory Cell Phone, but there are some concerns about the battery life. Some customers have reported that the phone does not stay charged after a short period of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-286 of 286 reviews
  • Rated 1 out of 5 stars

    2 bad ones in a row

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. I got one that came dead on arrival. It wouldn't power up, and it wouldn't charge. I brought it into BestBuy, and they processed the return. So I got another one, and this one keeps saying there is no SIM card. I took it to Sprint, and got a brand new SIM card, and it worked for 4 days. Now it says no SIM card again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a not working phone at all. It supposed to be a gsm phone . Label on back says Verizon carrier . Not sure if it is compatible with gsm system. I will try to exchange it tomorrow. Will not buy anything online again, specially a used one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Looks and works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this phone to anyone looking for a deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to Return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was a bit scuffed up, but expected it to have a few blemishes. Took it to Cricket store and tested a SIM card in it, and the phone was unable to activate. Brought it in to Best Buy customer service and returned the phone. Just ordered another one in the hopes that maybe I just got a dud phone...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it and its working just fine and i have no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ipad value for money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it.. .My daughter is so happy to own it. Superb

    I would recommend this to a friend