Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 3.6 out of 5 stars with 286 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are pleased with the Pre-Owned iPhone 5s 4G LTE with 32GB Memory Cell Phone, but there are some concerns about the battery life. Some customers have reported that the phone does not stay charged after a short period of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 286 reviews
  • Rated 3 out of 5 stars

    Phone is ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone look like it was new but when I went to change it. The battery became very hot and after six hours of charging the it was only a 90%. Then I used the phone to make about a 10 minute call and it was done to 40% and when it gets to 30% the phone cuts off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad i purchased a pre owned iphon instead of buying it new. it works and looks just like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box it came in was really dented but the phone was great, I couldn't notice any scratches unless I was looking for one. I was annoyed to see it had a barcode sticker on the back of the phone but I have a case on it so it doesn't really matter. I wish it came with earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a preowned phone but it turned out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Though used, but product is in Excellent Condition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the product was listed as pre-owned, but when it came its in good condition. there are no scratches on the phone and the battery life is excellent. i am fully satisfied with this product usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 5s - preowned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think buying preowned pristine iPhones is a wise idea. They offer value, especially if it comes with all the basic and some advanced features. This phone purchase was for my high school going son, who needs a little TLC on care and responsibility!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well in great condition. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hi

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father in law and it was easy for him to use and it’s still working and the price was a good price for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality merchandise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only light cosmetic problems light scratches but other wise you are getting a good deal at almost half price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave the phone to a friend and even thou it is an older phone, it looked like new and operated flawlessly, my friend is still very happy using the phone every day and taking pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A few scratches

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived in a box with the charger.... my daughter loved them although there is a few scratches at the back- I just bought her a nice casing... overall it's still a good buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but old phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished iPhone 5S because my previous phone won't keep the charge. The iPhone works well, but the small screen is challenging so far, especially on the edges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 5s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to replace her 5 that was damaged and no longer usable. It is used but the screen was in great condition no scratches. The case showed two nicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on 5S

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade a friend's phone, think the 5S is a solid performer, got this one refurbished at great price. Very happy, recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery was bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone would not hold a charge for longer than an hour and would go from 35% right down to zero, shut off and then when plugging the phone back in to charge, would go right back up to 35%. It seemed like their were more than one sticker, which indicates to me that this was returned for the same reason and sold again. To me it seems like there should be just a little bit of quality control and if something is returned as defective, it probably shouldn't be resold.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall in very good condition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfect. No scratches and fast shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy! Perfect for my 10 year old. No scratches or defects. Price was reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 5s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked iPhone got a few scratches on the screen and on the side and antenna but it is a workable, basically you are getting quality for what you paid for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Cell Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted to replace his mom's cell phone as a surprise on her birthday. It was a sensational hit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is still a great alternative for those who don't wanna spend a lot of money and still want to have a reliable and great all around iPhone.

    I would recommend this to a friend
Sponsored