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Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 3.6 out of 5 stars with 286 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

69%
would recommend
to a friend

Customers are saying

Customers are pleased with the Pre-Owned iPhone 5s 4G LTE with 32GB Memory Cell Phone, but there are some concerns about the battery life. Some customers have reported that the phone does not stay charged after a short period of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 286 reviews
  • Rated 4 out of 5 stars

    My first Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an android user for a long time and this is my first Iphone. When I received the package, it had a slight dent at the edge but nothing too noticeable. So far it has lived up to my expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these phones for my kids and they love them. The iphone S5 has all the smart phone features they were hoping for and the price was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen had a bit of a scratch in it, but it's not too visible. My son loves it and uses it every day. Had to get a nanoSIM card with it (not included).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For hubby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement to the iPhone that was stolen. It’s the same model but more gigs this time around. Hubby is an iPhone lover now so nothing else would do. He loves this phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slightly used?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone arrived to our house looking like it was dragged behind a car for a few hundred miles. There was hardly any gold color left to it because it was so badly scratched. And after trying to get our service transferred over to this phone, we find out it isn't compatible with our wireless provider. So now we have to go through the pain of returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unsatisfied, first, it's not as it described. second I bought two I received only one. but the statement show they charged me for two. so, I regret for doing that purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased a used iPhone from Best Buy and I have no issues! It works great looks and looks brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great working condition but showed scuffs and scra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in great working condition but it shows regular wear and tear. Scuffs and scratches are very visible specially on the metal sides and corners of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came faster than promised and in new condition. After reading reviews was happily surprised with the product I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple on a Budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my teenage daughter without breaking the family budget. Fully functional and in like new condition, a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement for my son and we haven't had any problems yet! Great price for what we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great. But does not come with original iPhone cord. Phone will not sync with iTunes unless you have an original apple cord. Other than that it is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone that I could afford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 5s. It has all the features that I need .This is one iPhone that I could afford and stick with my carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really work good celphone.its unlock i dont have any problem when i used it to other country..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for a starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones are simple to use an get better an better but more expensive but used like this is a deal for a beginner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that the charging cable and block were not apple accessories. The phone doesn't like the charging cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad 70 wanted i phone.He is using for more than a week n it is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for a family member in another country. So far no complaints. Unlocked is the way to go

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible will not buy again from bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same day I received my iPhone 5s from Bestbuy online, it started malfunctioning, so I went to the nearest store. The Geek Squad told me the phone was about to blow out and that I must return item online nothing can be done at the store. I will be returning this item for a full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone looks as good as new. No scratches or any signs of wear. Works well also. I added my battery case.

    I would recommend this to a friend